Senior Air Freight Operations Leader - Compliance & Growth

MVC Resources; Bayan Lepas; Presencial; MYR 180.000 - 300.000; Jornada completa

Descripción de la vacante

MVC Resources is seeking an experienced leader to oversee our Air Freight Operations function in Bayan Lepas, Penang. You will drive operational excellence, elevate customer satisfaction, and accelerate revenue growth while building a high-performing team.

You will direct daily import/export activities, manage compliance with regulations, coach the team, nurture key airline and customer partnerships, monitor costs, and collaborate with Finance, Sales, and Warehouse to deliver accurate records

Formación

• 8+ years in freight forwarding or logistics with managerial experience.
• Diploma or Degree in Logistics/Transportation/SCM.
• Deep knowledge of air freight procedures, documentation and related systems.
• Strong revenue, profitability and cost-control understanding.
• Leadership, problem-solving, and negotiation skills; ability to work under pressure.
• Proficiency in Microsoft Office.
• Good English and Malay; Mandarin is a plus.

Responsabilidades

• Direct daily air freight import/export operations to ensure smooth, compliant delivery.
• Lead, motivate, and coach the air operations team; set performance expectations.
• Maintain relationships with customers, airlines, global partners, and agents; support sales.
• Monitor costs and drive revenue growth; optimize manpower and resources.
• Coordinate with Finance, Customer Service, Warehouse, and Transport; ensure accurate shipment records and reports.

Conocimientos

Leadership

Operations management

KPI monitoring

Customer relationship management

Cost control

Negotiation

Cross-functional coordination

Educación

Diploma or Degree in Logistics/Transportation/SCM

Herramientas

MS Office

Freight forwarding systems

Descripción del empleo

MVC Resources is seeking an experienced leader to oversee our Air Freight Operations function in Bayan Lepas, Penang. You will drive operational excellence, elevate customer satisfaction, and accelerate revenue growth while building a high-performing team.

You will direct daily import/export activities, manage compliance with regulations, coach the team, nurture key airline and customer partnerships, monitor costs, and collaborate with Finance, Sales, and Warehouse to deliver accurate records