Air Freight Operations Leader — Growth & Compliance

MVC Resources; Bayan Lepas; On-site; MYR 280,000 - 420,000; Full time

Job summary

MVC Resources is seeking an experienced leader to oversee the Air Freight Operations function, driving operational excellence and customer satisfaction while accelerating revenue growth. The role requires strong leadership to build a high-performing team and ensure compliance across import/export procedures.

You will partner with Sales and other departments to optimize profitability, manage costs, and deliver accurate shipment records and reports in a fast-paced environment.

Qualifications

• 10+ years of hands-on experience in freight forwarding, logistics, or transportation.
• Diploma or Degree in Logistics, Transportation, Supply Chain Management, or related field.
• Deep knowledge of air freight import/export procedures, documentation and systems.
• Strong commercial awareness with understanding of revenue, profitability and cost control.
• Exceptional leadership, problem-solving and negotiation skills; able to work under pressure.
• Proficient in Microsoft Office.
• Good command of English and Malay; Mandarin is an added advantage.

Responsibilities

• Oversee daily air freight import/export operations, monitor KPIs and ensure compliance with customs, security and ISO standards.
• Lead, motivate, and coach the air operations team; identify training needs and succession planning.
• Maintain relationships with customers, airlines, partner stations, and agents; support sales and retention efforts.
• Champion revenue and profitability targets while monitoring costs and resource utilization.
• Coordinate with Finance, Customer Service, Warehouse and Transport; ensure timely submission of shipment records and reports.

Skills

Leadership

Strategic planning

Negotiation

Problem solving

Team coaching

MS Office

Education

Diploma/Degree in Logistics

Tools

Freight forwarding systems

Job description

MVC Resources is seeking an experienced leader to oversee the Air Freight Operations function, driving operational excellence and customer satisfaction while accelerating revenue growth. The role requires strong leadership to build a high-performing team and ensure compliance across import/export procedures.

You will partner with Sales and other departments to optimize profitability, manage costs, and deliver accurate shipment records and reports in a fast-paced environment.