Senior Account Manager

Michael Page; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Michael Page is seeking a Senior Account Manager in Malaysia to drive growth through new client acquisition and expansion of existing enterprise accounts. You will combine strategic sales, relationship management, solution selling, and cross-functional collaboration to maximize revenue and long-term client value.

The ideal candidate holds a Bachelor's degree in IT or business, 10+ years IT sales experience, and a proven track record in software and solution sales within financial services.

Qualifications

• Bachelor's degree in IT, Business, or a related field.
• 10+ years IT sales experience.
• Experience with software and solution sales.
• Experience serving Financial Services customers.
• Strong relationship-building and stakeholder management skills.
• Excellent communication and presentation abilities.
• Commercially driven with strong negotiation skills.
• Highly organized with attention to detail.

Responsibilities

• Manage and strengthen relationships with assigned enterprise customers.
• Identify business challenges and uncover new technology opportunities within client organizations.
• Maintain account records, contract renewals, and growth plans.
• Expand revenue through cross-selling and upselling solutions.
• Identify and develop new business opportunities within targeted industries and territories.
• Conduct business reviews to assess customer satisfaction, risks, and growth opportunities.
• Collaborate with presales, technical, legal, and leadership teams to support customer initiatives.
• Translate customer business needs into suitable technology solutions.
• Prepare commercial proposals that balance customer requirements and business objectives.
• Track sales performance, prepare reports, and provide updates to management.

Skills

IT sales experience

Relationship management

Negotiation skills

Presentation abilities

Education

Bachelor's degree in IT or Business

Job description

The Senior Account Manager will be responsible to drive business growth through a balanced focus on new customer acquisition and expansion of existing accounts. This role combines strategic sales, relationship management, solution selling, and cross-functional collaboration to maximize revenue and long-term client value.

Client Details

Our client is a leading technology solutions provider serving enterprise customers across multiple industries. They specialize in delivering innovative software, services, and business solutions that help organizations achieve their digital transformation goals.

Description

• Manage and strengthen relationships with assigned enterprise customers
• Identify business challenges and uncover new technology opportunities within client organizations
• Maintain account records, contract renewals, and growth plans
• Expand revenue through cross-selling and upselling solutions
• Identify and develop new business opportunities within targeted industries and territories
• Conduct business reviews to assess customer satisfaction, risks, and growth opportunities
• Collaborate with presales, technical, legal, and leadership teams to support customer initiatives
• Translate customer business needs into suitable technology solutions
• Prepare commercial proposals that balance customer requirements and business objectives
• Track sales performance, prepare reports, and provide updates to management

Profile

A successful Senior Account Manager should have:

• Bachelor's degree in IT, Business, or a related field preferred
• More than 10 years of IT sales experience
• Strong background in software and solution sales
• Experience serving customers within the Financial Services industry
• Proven success in achieving or exceeding sales targets
• Excellent relationship-building and stakeholder management skills
• Strong communication and presentation abilities
• Commercially driven with strong negotiation skills
• Highly organized with strong attention to detail
• Ability to manage multiple accounts and opportunities simultaneously

Job Offer

• Competitive annual salary ranging from MYR 180 000 to MYR 240 000.
• Permanent employment in the business services industry.
• Additional benefits to be confirmed.