Senior Account Manager

Businesslist; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Permanent employment

Job summary

Businesslist in Malaysia is seeking a Senior Account Manager to manage and expand relationships with enterprise clients. You will translate business needs into technology solutions, collaborate across presales, legal, and leadership teams, and drive revenue growth through renewals and cross-selling.

The role requires a strong IT sales background with 10+ years in the field, exceptional relationship-building, and a proven track record of meeting targets.

Qualifications

• Bachelor's degree in IT, Business, or related field.
• 10+ years IT sales experience.
• Strong software and solution sales background.
• Experience serving financial services clients.
• Proven track record of meeting sales targets.
• Excellent relationship-building and stakeholder management.
• Strong communication and presentation skills.
• Commercially driven with strong negotiation skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple accounts and opportunities simultaneously.

Responsibilities

• Manage and strengthen relationships with assigned enterprise customers.
• Identify business challenges and uncover new technology opportunities within client organizations.
• Maintain account records, contract renewals, and growth plans.
• Expand revenue through cross-selling and upselling solutions.
• Identify and develop new business opportunities within targeted industries and territories.
• Conduct business reviews to assess customer satisfaction, risks, and growth opportunities.
• Collaborate with presales, technical, legal, and leadership teams to support customer initiatives.
• Translate customer business needs into suitable technology solutions.
• Prepare commercial proposals that balance customer requirements and business objectives.
• Track sales performance, prepare reports, and provide updates to management.

Skills

Relationship building

Stakeholder management

Communication & presentation

Negotiation

Account management

Education

Bachelor's degree in IT, Business, or related field

Job description

• Manage and strengthen relationships with assigned enterprise customers
• Identify business challenges and uncover new technology opportunities within client organizations
• Maintain account records, contract renewals, and growth plans
• Expand revenue through cross-selling and upselling solutions
• Identify and develop new business opportunities within targeted industries and territories
• Conduct business reviews to assess customer satisfaction, risks, and growth opportunities
• Collaborate with presales, technical, legal, and leadership teams to support customer initiatives
• Translate customer business needs into suitable technology solutions
• Prepare commercial proposals that balance customer requirements and business objectives
• Track sales performance, prepare reports, and provide updates to management

The Successful Applicant

A successful Senior Account Manager should have:

• Bachelor's degree in IT, Business, or a related field preferred
• More than 10 years of IT sales experience
• Strong background in software and solution sales
• Experience serving customers within the Financial Services industry
• Proven success in achieving or exceeding sales targets
• Excellent relationship‑building and stakeholder management skills
• Strong communication and presentation abilities
• Commercially driven with strong negotiation skills
• Highly organized with strong attention to detail
• Ability to manage multiple accounts and opportunities simultaneously

What's on Offer

• Competitive annual salary ranging from MYR 180 000 to MYR 240 000.
• Permanent employment in the business services industry.
• Additional benefits to be confirmed.