Semiconductor CX Account Specialist

Vishay Intertechnology, Inc.; Bayan Lepas; On-site; MYR 54,000 - 78,000; Full time

Benefits offered by this job

Health care coverage

Financial support programs

Opportunities to work globally and Loc

Job summary

Vishay Intertechnology, Inc. seeks a CX Account Specialist in Bayan Lepas, Malaysia. You will coordinate order processing, deliver confirmations, and liaise with planning and sales to meet customer requirements.

Bring 3–5 years in semiconductor manufacturing, knowledge of EDI and Excel, and exposure to SAP if possible. You will handle RMA, quotations, and collections support while representing Vishay with professionalism and a service-minded attitude.

Qualifications

• 3-5 years experience in semiconductor manufacturing industry.
• SAP experience preferred.
• Knowledge of EDI and proficient in Microsoft Excel.

Responsibilities

• Process EDI PO and provide delivery confirmation back to customer.
• Review customer’s new delivery request and work with business planner to fulfill customer’s need.
• Provide ad-hoc quotation to customer.
• Process RMA returns.
• Support Accounts Receivable collection.
• Primary contact with customer and attend to escalations, including conference calls with customers.
• Support Sales when needed.

Skills

EDI knowledge

Excel proficiency

SAP experience

Customer service

Tools

SAP

Job description

Vishay Intertechnology, Inc. seeks a CX Account Specialist in Bayan Lepas, Malaysia. You will coordinate order processing, deliver confirmations, and liaise with planning and sales to meet customer requirements.

Bring 3–5 years in semiconductor manufacturing, knowledge of EDI and Excel, and exposure to SAP if possible. You will handle RMA, quotations, and collections support while representing Vishay with professionalism and a service-minded attitude.