Security Systems Field Engineer – PM/CM & Support

Johnson Controls, Inc.; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Security Systems Service & Maintenance professional in Malaysia to plan and perform preventive maintenance, perform fault diagnosis, and provide technical guidance to customers.

You will collaborate with vendors and internal teams to ensure system reliability of Access Control, CCTV, and VMS platforms, while documenting activities and supporting upgrade projects.

Qualifications

• Bachelor's degree in electrical/electronics engineering or related technical discipline.
• Security certifications are a plus.
• 3–5 years of hands-on experience in security systems service and maintenance.

Responsibilities

• Plan and execute preventive maintenance of security systems per contract and manufacturer guidelines.
• Lead troubleshooting and fault rectification for security systems; diagnose hardware, software, firmware, database and network issues.
• Provide technical support and system administration for Access Control and CCTV systems; manage cardholders, access levels and backups.
• Support system expansion, migrations, and upgrades; conduct site surveys and prepare implementation plans.
• Prepare and submit service reports, maintenance reports, RCA reports and upgrade proposals, maintaining accurate records.

Skills

Access Control Systems

CCTV Systems

Video Management Systems

Security troubleshooting

Technical documentation

Education

Bachelor's degree in Electrical/Electronics Engineering

Tools

LenelS2

CCURE

Genetec

Milestone

Avigilon

Exacqvision

AMAG

Job description

Johnson Controls, Inc. is seeking a Security Systems Service & Maintenance professional in Malaysia to plan and perform preventive maintenance, perform fault diagnosis, and provide technical guidance to customers.

You will collaborate with vendors and internal teams to ensure system reliability of Access Control, CCTV, and VMS platforms, while documenting activities and supporting upgrade projects.