Field Service Engineer – Security Systems

Johnson Controls; Petaling Jaya; On-site; MYR 67,000 - 134,000; Full time

Job summary

Johnson Controls in Malaysia (Petaling Jaya) seeks an experienced Security Systems Technician to service and maintain access control, CCTV, and VMS platforms. You will conduct preventive and corrective maintenance, perform root cause analysis, and coordinate with vendors for advanced troubleshooting.

The role requires hands-on experience with enterprise security platforms and strong problem-solving capabilities to ensure system reliability and client satisfaction.

Qualifications

• Bachelor’s degree in electrical/electronics or related technical discipline.
• Minimum 3-5 years hands-on experience in Security Systems Service and Maintenance.
• Experience with enterprise security platforms is advantageous.

Responsibilities

• Plan and perform preventive maintenance on security systems per contracts and manufacturer guidelines.
• Lead corrective maintenance and root cause analysis of incidents.
• Provide technical support to customers and security teams.

Skills

Access control

CCTV systems

VMS

Troubleshooting

System integration

Education

Bachelor's degree in Electrical Engineering

Tools

LenelS2

CCURE

Genetec

Milestone

Avigilon

Exacqvision

AMAG

Job description

Johnson Controls in Malaysia (Petaling Jaya) seeks an experienced Security Systems Technician to service and maintain access control, CCTV, and VMS platforms. You will conduct preventive and corrective maintenance, perform root cause analysis, and coordinate with vendors for advanced troubleshooting.

The role requires hands-on experience with enterprise security platforms and strong problem-solving capabilities to ensure system reliability and client satisfaction.