Sea Freight Executive

TRIANGLE WORLDWIDE SDN BHD; Kampung Sri Bukit Batu Tiga; On-site; MYR 36,000 - 60,000; Full time

Job summary

Triangle Worldwide is seeking a proactive and organized Customer Service Executive to join our team in Malaysia. You will coordinate shipments with customers, schedule activities, and ensure timely, efficient handling.

You will liaise with forwarding agents, arrange bookings with hauliers for containers, monitor opening dates, and support operations to optimise delivery workflows and customer satisfaction. Strong communication and organizational skills are essential to thrive in our fast-paced

Qualifications

• Experience in customer service is preferred.
• Strong communication and organizational skills.
• Ability to coordinate multiple shipments and schedules.

Responsibilities

• Coordinate shipments with customers and schedule activities.
• Issue ROTs and arrange bookings with hauliers for containers.
• Liaise with forwarders, agents, and drivers to ensure smooth operations.

Skills

Customer service

Coordination

Communication

Organization

Job description

About the job

Triangle Worldwide is looking for a proactive and organised Customer Service Executive to join our team.

• -_Coordinate and schedule shipments with customers, ensuring timely and efficient handling.
• -_Issue ROTs and arrange bookings with hauliers for empty container pick-ups and laden container collections.
• -_Monitor opening dates and times with forwarding agents and submit early gate-in requests when required.
• -_Liaise with hauliers and drivers to c...