Sales Support Specialist - Client Success & Admin

Pristine Glory Sdn Bhd; Pusing; On-site; MYR 36,000 - 60,000; Full time

Job summary

Pristine Glory Sdn Bhd in Pusing, Perak, is seeking a proactive Sales Support Assistant to bolster our sales operations and client interactions. The full-time role focuses on sales administration, order processing and cross-team coordination to ensure high-quality service.

Ideal candidates will have strong MS Office and CRM skills, excellent organizational abilities, and professional communication with clients.

Qualifications

• Experience in a sales administration or client admin role, ideally in a client-facing environment.
• Proficient in MS Office Suite and CRM systems.
• Excellent organizational and time management to prioritize multiple tasks.
• Outstanding written and verbal communication with clients and colleagues.
• Attention to detail and accuracy in administrative tasks.
• Customer-service mindset and professional client interactions.
• Ability to work independently and in a team, with discretion on sensitive information.
• Intermediate to advanced computer skills and willingness to learn new systems.
• High school diploma or equivalent; further qualifications in business administration are advantageous.
• Experience in Malaysia or Southeast Asia context preferred.

Responsibilities

• Manage and maintain client databases and CRM systems with accurate information.
• Process sales orders, invoices, quotations and sales docs with accuracy.
• Provide admin support to sales team: scheduling, presentations, site visits.
• Handle client inquiries via email, phone and other channels promptly.
• Prepare sales reports, metrics and analysis for management decisions.
• Coordinate with finance, operations and delivery for smooth order fulfilment.
• Maintain filing systems (digital and physical) and ensure easy retrieval.
• Assist with sales events, product launches and promotions as required.
• Monitor sales pipeline and follow up on quotes and proposals.

Skills

CRM experience

MS Office

Organization

Communication

Multitasking

Independent worker

Education

High school diploma

Business courses

Tools

CRM software

Job description

Pristine Glory Sdn Bhd in Pusing, Perak, is seeking a proactive Sales Support Assistant to bolster our sales operations and client interactions. The full-time role focuses on sales administration, order processing and cross-team coordination to ensure high-quality service.

Ideal candidates will have strong MS Office and CRM skills, excellent organizational abilities, and professional communication with clients.