Sales Support & Lead Gen Specialist

Mettler-Toledo International, Inc; Bayan Lepas; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Fixed 1.5-month contractual bonus

Medical Insurance, Dental and other}

Work with a good team

Job summary

METTLER TOLEDO is hiring a technical sales professional based in Penang to drive lead generation and customer engagement. You will coordinate with field sales, manage CRM records, and progress sales from prospecting to contract closure.

The role requires a degree in a related field, strong interpersonal skills, and at least 2 years in a technical sales environment. A proactive, self-starting attitude is essential, with a focus on achieving revenue goals and product knowledge updates.

Qualifications

• Degree/Diploma in any discipline preferably in Chemical/Chemical Engineering or related field.
• Strong interpersonal skills and influencing ability.
• Minimum 2 years of working experience.
• Self-starter with a proactive approach.
• Minimum 2 years working experience in a technical sales environment.
• Understanding of sales & distribution with intermediate project management skills.

Responsibilities

• Encompass a range of activities centered around customer engagement, lead generation, and coordinating with field sales representatives to schedule visits with targeted potential clients.
• Prospecting for and identifying new leads through outbound calls, emails, and inbound inquiries, thoroughly understanding customer needs, and tailoring sales pitches accordingly.
• Maintain accurate customer records, track sales activities using CRM tools, order resolution and collaborate with marketing and sales teams to optimize strategies and pipeline management.
• Conduct outbound prospecting and qualify inbound leads to develop a robust sales pipeline.
• Manage sales cycles from initial contact to contract closure, coordinating closely with marketing and field sales teams.
• Maintain accurate and timely records of all sales activities and client interactions in the CRM system.
• Develop and execute targeted campaigns that effectively communicate MT's core values, customized to meet the specific needs of each customer.
• Collaborate with cross-functional teams to ensure customer requirements and feedback are communicated and addressed.
• Achieve assigned performance indicator and contribute to team revenue goals.
• Continuously update product knowledge to provide relevant information and value to customers.
• Consistently update CRM expertise to offer accurate guidance and timely resolution for order processing inquiries.
• Provide timely reports on pipeline status, market trends, and competitor activity to sales leadership.

Skills

Interpersonal skills

Influencing ability

Self-starter

Proactive

Education

Degree/Diploma in any discipline preferably in Chemical/Chemical Engineering or related field

Tools

CRM tools

Job description

METTLER TOLEDO is hiring a technical sales professional based in Penang to drive lead generation and customer engagement. You will coordinate with field sales, manage CRM records, and progress sales from prospecting to contract closure.

The role requires a degree in a related field, strong interpersonal skills, and at least 2 years in a technical sales environment. A proactive, self-starting attitude is essential, with a focus on achieving revenue goals and product knowledge updates.