Technical Sales Engineer: Build Solutions, Grow Accounts

Mettler-Toledo Services Asia-Pac Sdn Bhd; George Town; On-site; MYR 60,000 - 100,000; Full time

Job summary

Mettler-Toledo Services Asia-Pac Sdn Bhd in Penang seeks a technically grounded sales professional to grow the customer base, qualify leads and provide sound consultation on MT's product solutions. You will expand market awareness, manage projects and relationships, and support campaigns with regular travel.

Responsibilities include presenting product information, negotiating agreements, and maintaining records of customer interactions in our CRM.

Qualifications

• Mandatory: Degree/Diploma in any engineering discipline preferably in Electrical/ Mechatronic Engineering or related field.
• Basic knowledge on Control Instrumentation System (sensors, transmitters).
• Minimum 3 years working experience in a technical sales environment.
• Self-starter with a proactive approach.
• Understanding of sales & distribution with intermediate project management skills.
• Willing to travel.
• Strong interpersonal skills and influencing ability.
• Valid driving license.

Responsibilities

• Increase qualified customer database for targeted segments.
• Follow up on sales leads, fast response towards fulfilling customers' enquiries.
• Provide sound consultation on MT's product solution and application.
• Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services.
• Expand market awareness of MT's products & services and manage projects and relationships with customers.
• Managing existing accounts and consistently updating sales pipelines.
• Qualifying database and updating CRM.
• Establishing new accounts by identifying potential customers; planning and organizing sales call schedules.
• Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
• Support Business Area Manager in execution of marketing campaigns, leads generation and management.
• Provide and present product & technical information to potential and existing customers.
• Responsible for actively driving and managing project pipelines.
• Provide technology evaluation stage of the sales process, working in conjunction with the technical support team.
• Becoming a competent key technical advisor and product advocate for MT products.
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT's market leadership and expertise.
• Interact with customers' engineering teams to illustrate MT valued propositions.
• Represent the products to customers and at field events such as conferences, seminars, etc
• Develop customers' staff by providing technical information and training.
• Conduct Negotiation to secure a win-win agreement with customers.
• Service Standards and Customer Relationship Management
• Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
• Prepare cost estimates by studying blueprints, plans, and related customer documents
• Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
• Maintaining records of customer communication and sales activity in our CRM system

Skills

Engineering degree

Control instrumentation

Willing to travel

Interpersonal skills

Driving license

Education

Degree/Diploma in Electrical/Mechatronic Engineering

Job description

Mettler-Toledo Services Asia-Pac Sdn Bhd in Penang seeks a technically grounded sales professional to grow the customer base, qualify leads and provide sound consultation on MT's product solutions. You will expand market awareness, manage projects and relationships, and support campaigns with regular travel.

Responsibilities include presenting product information, negotiating agreements, and maintaining records of customer interactions in our CRM.