Sales Support Executive

Gasko Innovation Sdn Bhd; Subang Jaya; On-site; MYR 33,000 - 56,000; Full time

Job summary

Gasko Innovation Sdn Bhd in Sunway, Selangor is seeking a proactive Sales Support Executive to join our growing team. You will manage orders, prepare quotations, coordinate with operations, and maintain clear communication with customers from inquiry to delivery.

This role offers exposure to cold chain logistics and e-commerce, with opportunities for career growth, performance-based incentives, and training.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Marketing, or related field.
• 1–3 years of experience in sales coordination, customer service, or admin support.
• Strong English and Bahasa Malaysia communication skills.

Responsibilities

• Handle customer inquiries, quotations, and order processing efficiently.
• Support the sales team with documentation, follow-ups, and reporting.
• Coordinate with logistics, warehouse, and finance to ensure smooth order fulfillment.
• Maintain accurate sales records, inventory updates, and client databases.
• Prepare delivery documents and assist in shipments tracking and after-sales support.

Skills

Customer service

Sales coordination

Communication skills

MS Office

CRM software

Education

Diploma or Bachelor's Degree in Business Administration/Marketing

Tools

CRM software

Accounting software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Gasko Innovation Sdn Bhd – Sunway, Selangor

We are looking for a proactive and detail-oriented Sales Support Executive to join our growing team. You will play a key role in supporting the sales department by managing orders, coordinating with operations, preparing quotations, and ensuring excellent customer communication from inquiry to delivery.

Key Responsibilities

• Handle customer inquiries, quotations, and order processing efficiently.
• Support the sales team with documentation, follow-ups, and reporting.
• Coordinate with logistics, warehouse, and finance teams to ensure smooth order fulfillment.
• Maintain accurate sales records, inventory updates, and client databases.
• Prepare sales invoices, delivery orders, and related documents.
• Assist in monitoring and tracking shipments or deliveries.
• Follow up with customers for payments, feedback, or repeat orders.
• Support online sales platforms (e.g., Shopee, website orders) when required.
• Provide after-sales support to ensure customer satisfaction.
• Prepare weekly or monthly sales reports for management review.

Requirements

• Minimum Diploma or Bachelor’s Degree in Business Administration, Marketing, or related field.
• At least 1–3 years of experience in sales coordination, customer service, or admin support.
• Strong communication skills in English and Bahasa Malaysia
• Proficient in Microsoft Office (Excel, Word) and comfortable using CRM or Accounting systems.
• Organized, responsible, and able to handle multiple tasks in a fast-paced environment.
• Positive attitude, team player, and customer-oriented mindset.

Why Join Us

• Friendly and supportive working environment.
• Career growth opportunities within a fast-expanding company.
• Performance-based incentives and training provided.
• Exposure to exciting industries like cold chain logistics, e-commerce, and temperature-controlled delivery solutions.