Sales Admin and Support Executive

Codemax; Puchong; On-site; MYR 56,000 - 100,000; Full time

Job summary

Codemax Sdn Bhd’s subsidiary in Malaysia is seeking a highly organized Sales Admin and Support professional to join our team in the AICV and AIOT sectors. You will bridge the gap between technical solutions and client needs, handling quotations, orders, tender documentation, and post-delivery support.

This role requires 3–5 years of relevant experience, fluency in English, Bahasa Malaysia and Mandarin, and strong proficiency with CRM systems and ERP/order management software.

Qualifications

• 3–5 years of experience in Sales Admin, Sales Support, or Sales Coordinator in AICV/AIOT.
• Familiar with technical sales cycles or engineering-based solutions.
• Diploma in Business Administration, Sales, Marketing, Engineering, or related field.

Responsibilities

• Provide administrative support to the sales team including quotations, proposals, sales orders, and tender documentation.
• Oversee end-to-end customer orders, entry in system, and coordination with logistics for timely delivery.
• Maintain CRM and track sales pipelines with accurate client interaction records and contracts.
• Act as a liaison for clients, translating basic technical product specs into clear information and answering inquiries.
• Collaborate with Marketing, Logistics and Finance to ensure seamless sales operations and resolve discrepancies.
• Assist in compiling monthly or quarterly sales data and performance metrics for management review.

Skills

Fluent English

Bahasa Malaysia

Mandarin

Education

Diploma in Business Administration

Tools

CRM (Salesforce/HubSpot)

ERP/Order Management

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A subsidiary of Codemax Sdn Bhd is looking for a highly organized and proactive Sales Admin and Support professional to join our growing team in the specialized AICV and AIOT sectors. You will be the backbone of our sales operations, bridging the gap between our technical solutions and client needs. This role is critical in ensuring our sales processes run smoothly, from initial inquiry to post-delivery support.

Key responsibilities

• Provide comprehensive administrative support to the sales team, including the preparation of quotations, proposals, sales orders, and tender documentation.
• Oversee the end-to-end process of customer orders, ensuring accurate entry into the system and coordinating with logistics to ensure timely delivery to clients.
• Maintain and update the customer relationship management (CRM) database, track sales pipelines, and keep accurate records of all client interactions and contracts.
• Act as a key point of contact for clients, translating basic technical product specifications into clear information for customers, while answering inquiries regarding order status and product availability.
• Collaborate closely with internal departments such as Marketing, Logistics, and Finance to ensure seamless sales operations and resolve any discrepancies.
• Assist in compiling monthly or quarterly sales data and performance metrics for management review.

About you

• Minimum 3 to 5 years of working experience in a similar Sales Admin, Sales Support, or Sales Coordinator role specifically within the AICV, or AIOT industry.
• Familiarity with technical sales cycles or engineering-based solutions is highly preferred.
• Minimum Diploma in Business Administration, Sales, Marketing, Engineering, or a related field.
• Fluent in English, Bahasa Malaysia and Mandarin (both spoken and written) to effectively communicate with our diverse clientele and internal stakeholders across the region.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with CRM systems (e.g., Salesforce, HubSpot) and ERP/Order Management software is a strong advantage.
• Highly organized with excellent attention to detail and the ability to multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Proactive, positive attitude with a strong team spirit.