Sales Support Specialist

Usaha Teknikal; Port Klang; On-site; MYR 27,000 - 42,000; Full time

Job summary

Jora Malaysia is seeking a capable Sales Support Administrator to back the Sales team with day-to-day activities, quotations, and documentation. You will liaise with Operations, Procurement, Finance and Logistics to ensure customer requirements are met efficiently.

The role requires a Diploma/Degree in a relevant field, strong communication in English and Bahasa Malaysia, and the ability to manage multiple tasks with accuracy. Fresh graduates are welcome to apply.

Qualifications

• Diploma/Degree in Business Administration, Marketing, Sales, Management or related field.
• Preferably 1–2 years of experience in sales support, sales administration, customer service or related position.
• Fresh graduates with good communication and organisational skills are encouraged to apply.
• Good communication skills in English and Bahasa Malaysia.
• Proficient in Microsoft Office, especially Excel and Word.
• Good organisational, coordination and time-management skills.
• Able to work independently as well as in a team.
• Detail-oriented, proactive and able to manage multiple tasks.

Responsibilities

• Provide administrative and operational support to the Sales team to ensure smooth day-to-day sales activities.
• Prepare quotations, proposals, purchase orders, sales documents and other related paperwork.
• Assist the Sales team in preparing and submitting tenders, RFQs and customer documentation.
• Follow up with customers regarding quotations, orders, delivery status and other sales-related matters.
• Coordinate with internal departments such as Operations, Procurement, Finance and Logistics to ensure customer requirements are fulfilled.
• Maintain accurate records of sales activities, customer information, quotations and orders.
• Assist in preparing sales reports, sales forecasts and other management reports.
• Handle customer enquiries and provide timely responses or coordinate with the relevant department when necessary.
• Monitor sales orders and ensure proper documentation and timely follow-up.
• Perform other administrative and sales support duties as assigned by the management.

Skills

Communication

Organisation & coordination

Time management

Detail-oriented

Education

Diploma/ Degree in Business Admin, Marketing, Sales, Management

Tools

Excel

Word

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Provide administrative and operational support to the Sales team to ensure smooth day-to-day sales activities.
• Prepare quotations, proposals, purchase orders, sales documents and other related paperwork.
• Assist the Sales team in preparing and submitting tenders, RFQs and customer documentation.
• Follow up with customers regarding quotations, orders, delivery status and other sales-related matters.
• Coordinate with internal departments such as Operations, Procurement, Finance and Logistics to ensure customer requirements are fulfilled.
• Maintain accurate records of sales activities, customer information, quotations and orders.
• Assist in preparing sales reports, sales forecasts and other management reports.
• Handle customer enquiries and provide timely responses or coordinate with the relevant department when necessary.
• Monitor sales orders and ensure proper documentation and timely follow-up.
• Perform other administrative and sales support duties as assigned by the management.

Requirements

• Diploma/Degree in Business Administration, Marketing, Sales, Management or related field.
• Preferably 1-2 years of experience in sales support, sales administration, customer service or related position.
• Fresh graduates with good communication and organisational skills are encouraged to apply.
• Good communication skills in English and Bahasa Malaysia.
• Proficient in Microsoft Office, especially Excel and Word.
• Good organisational, coordination and time-management skills.
• Able to work independently as well as in a team.
• Detail-oriented, proactive and able to manage multiple tasks.