Sales Admin Executive

Jobstreet Malaysia; Selangor; On-site; MYR 36,000 - 58,000; Full time

Job summary

Jora Malaysia is hiring a Sales Support professional to assist the sales team with customer inquiries, quotations, order processing, and related administration.

You will prepare contracts, purchase orders, and invoices, enter data into the CRM, track orders, and coordinate with warehouse and logistics to ensure timely delivery.

Fresh graduates are welcome, and candidates who can communicate in Chinese, English, and Bahasa are preferred.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or related field.
• 1 year of experience in sales support or related role preferred.
• Heavy equipment knowledge is an advantage.
• Fresh graduates welcome to apply.

Responsibilities

• Assist the sales team with customer inquiries, quotations, and order processing.
• Prepare and manage sales documents, including contracts, purchase orders, and invoices.
• Ensure timely and accurate data entry in the CRM system and maintain customer records.
• Oversee order processing from start to finish and coordinate with warehouse and logistics teams.
• Serve as the primary contact for customer inquiries and resolve escalations with sales and service teams.
• Support scheduling, meetings, and customer site visits.

Skills

Customer service

Data entry

Documentation

Communication

Education

Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or related field

Tools

CRM system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assist the sales team with customer inquiries, quotations, and order processing.

Prepare and manage sales documents, including contracts, purchase orders, and invoices.

Ensure timely and accurate data entry in the CRM system and maintain customer records.

Order Processing & Tracking:

Oversee order processing from start to finish, ensuring timely fulfillment.

Track order status, coordinate with the warehouse and logistics teams, and update customers on shipment schedules.

Handle order changes, cancellations, and manage any related customer concerns.

Customer Service:

Serve as the primary point of contact for customer inquiries, ensuring prompt and professional communication.

Address customer complaints or escalations in coordination with the sales and customer service teams.

Administrative Support:

Support the sales team with reports, presentations, and other necessary documentation.

Manage scheduling and coordinate meetings, including customer site visits and internal sales meetings.

Inventory Coordination:

Collaborate with the warehouse team to monitor inventory levels, manage stock allocation, and ensure product availability.

Prepare and maintain inventory reports to inform sales strategies.

Documentation & Compliance:

Ensure all sales documentation is compliant with company policies and industry regulations.

Maintain organized records for audits and compliance reviews.

Qualifications:

Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Minimum of 1 years of experience in sales support, sales administration, or a similar role.

Knowledge of the heavy equipment industry or previous experience in a related field is an advantage.

Fresh graduate are well come to apply.

Preferred candidates who are able to communicate in Chinese, English and Bahasa.