Sales Support Executive

Win-Fung Fibreglass; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Win-Fung Fibreglass in Shah Alam is seeking a results-driven sales professional with a diploma or degree in Engineering or Marketing. The role requires at least 2 years of relevant experience, strong MS Office skills, and the ability to forecast, quote, and manage client relationships.

You will work with internal teams to achieve sales targets, analyze markets, and deliver timely product solutions while maintaining excellent service for existing clients.

Qualifications

• Possess a diploma / degree in Engineering, Marketing or any related field
• Minimum 2 years relevant working experience in similar industry is required
• Proficient in using Microsoft Office applications such as PowerPoint, Excel and Word
• Capable of preparing sales forecast, report and maintaining accurate client database
• Dynamic, ambitious and self motivated with a results oriented approach
• Strong interpersonal and communication skills to effectively engage with customers and colleagues
• Basic negotiation and persuasive selling skills
• Strong organizational and time management skills to priorities tasks and meet deadlines
• Achieve monthly and annual sales targets set by the company
• Forecast monthly sales and conduct market analysis to support target achievement
• Prepare sales quotation and proposal tailored to client needs
• Attend and follow up customer inquiries , feedback and correspondence
• Maintain strong relationship with existing clients to ensure future business growth
• Build and expand the customer database while preparing client visit reports
• Provide excellent customer service to ensure client satisfaction and loyalty
• Perform costing function , including product and sales costs, product development costs and related process
• Review cost breakdown to ensure accuracy and completeness
• Work closely with internal teams, including Project team, to achieve targeted business goals and ensure timely delivery of products
• Liaise with customers to gather market information and develop effective strategies
• Prepare and submit weekly visit reports and progress updates
• Attend departmental meetings and contribute to strategic planning
• Perform any other duties assigned by the superior , whether expressed or implied

Responsibilities

• Prepare and follow up on customer inquiries, feedback and correspondence.
• Maintain relationship with existing clients to ensure future business growth.
• Attend and contribute to strategic planning and departmental meetings.
• Liaise with customers to gather market information and develop effective strategies.
• Prepare weekly visit reports and progress updates.
• Work with internal teams to ensure timely delivery of products.

Skills

Diploma/Degree in Eng/Marketing

Sales experience

Microsoft Office

Sales forecasting

Client relationship

Interpersonal skills

Negotiation

Time management

Quotations & proposals

Market analysis

Education

Diploma / Degree in Engineering, Marketing or related field

Tools

Microsoft Office

Job description

Possess a diploma / degree in Engineering, Marketing or any related field

Minimum 2 years relevant working experience in similar industry is required

Proficient in using Microsoft Office application such as power point, excel and word

Capable of preparing sales forecast, report and maintaining accurate client database

Dynamic, ambitious and self motivated with a results oriented approach

Strong interpersonal and communication skills to effectively engage with customers and colleagues

Basic negotiation and persuasive selling skills

Strong organizational and time management skills to priorities tasks and meet deadlines

Achieve monthly and annual sales targets set by the company

Forecast monthly sales and conduct market analysis to support target achievement

Prepare sales quotation and proposal tailored to client needs

Attend and follow up customer inquiries , feedback and correspondence

Maintain strong relationship with existing clients to ensure future business growth

Build and expand the customer database while preparing client visit reports

Provide excellent customer service to ensure client satisfaction and loyalty

Perform costing function , including product and sales costs, product development costs and related process

Review cost breakdown to ensure accuracy and completeness

Work closely with internal teams, including Project team, to achieve targeted business goals and ensure timely delivery of products

Liaise with customers to gather market information and develop effective strategies

Prepare and submit weekly visit reports and progress updates

Attend departmental meetings and contribute to strategic planning

Perform any other duties assigned by the superior , whether expressed or implied