Sales Support Executive

Jobstreet Malaysia; Selangor; On-site; MYR 45,000 - 78,000; Full time

Job summary

Jora Malaysia is seeking a Sales Support Executive to provide operational and administrative support to the commercial team. You will manage customer orders, coordinate with internal teams, and help ensure smooth sales operations.

The role requires diploma or degree, 1–5 years' experience in sales support, strong organizational and communication skills, and fluency in Mandarin and English to liaise with Mandarin-speaking clients.

Qualifications

• Diploma or Degree required for the role.
• 1–5 years of experience in Sales Support or related functions.
• Strong organizational and communication skills.
• Fluent in Mandarin and English for client communication.

Responsibilities

• Process customer orders and support sales activities.
• Coordinate with customers regarding orders, deliveries, and product availability.
• Work closely with Sales, Supply Chain, Logistics, and Finance teams.
• Handle order changes, returns, and customer requests.
• Maintain accurate records and documentation in ERP systems.
• Prepare reports and support business operations as needed.

Skills

Organizational skills

Communication skills

Mandarin language

Education

Diploma or Degree in any discipline

Tools

ERP systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About the Role

We are looking for a Sales Support Executive to provide operational and administrative support to the commercial team. You will manage customer orders, coordinate with internal teams, and help ensure smooth sales operations.

Key Responsibilities

Process customer orders and support sales activities.

Coordinate with customers regarding orders, deliveries, and product availability.

Work closely with Sales, Supply Chain, Logistics, and Finance teams.

Handle order changes, returns, and customer requests.

Maintain accurate records and documentation in ERP systems.

Prepare reports and support business operations as needed.

Requirements

Diploma or Degree in any discipline.

1–5 years of experience in Sales Support, Order Management, Customer Operations, or related functions.

Strong organizational and communication skills.

Fluent in Mandarin and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.