Sales Coordinator

JHM Consolidation; Kulim; On-site; MYR 39,000 - 58,000; Full time

Job summary

Jora Malaysia is seeking an Order Processing & Fulfillment specialist to process sales orders, track shipments, and align delivery schedules. The role involves billing, documentation, and collaboration with production to confirm delivery dates.

Requirements include a Diploma or Bachelor's degree in Business/Administration/Marketing/Management, 2–3 years of related experience, and strong English and Mandarin communication. Proficiency in Excel, PowerPoint, and ERP is expected.

Qualifications

• Candidate must possess at least a Diploma or Bachelor's Degree in Business Studies / Administration / Marketing / Management or equivalent.
• Minimum 2-3 year(s) of working experience in a related responsibility is required.
• Fresh graduates are encourage to apply.
• Good command of spoken and written English, Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Equipped with good communication skill with coordination skill,
• Adequate computer skills with Microsoft Excel, Power Point & ERP.
• High attention to detail, ability to multitask, and capability to work in fast-paced environments,

Responsibilities

• Process sales orders, track shipments, and ensure delivery schedules are met.
• Prepare invoices, delivery orders, and sales quotations. Ensure accuracy of billing details and financial records.
• Work with PMC to align sales orders with manufacturing and inventory schedules. Monitor stock levels and track production progress to confirm delivery dates.
• Maintain customer databases. Coordinate with logistics for smooth shipment execution. Coordinate with the marketing team for promotional materials.
• Serve as a primary point of contact for client inquiries, handle after-sales support, and resolve customer complaints.

Skills

Communication

Mandarin

English (spoken & written)

Coordination

Attention to detail

Multitasking

Education

Diploma or Bachelor’s Degree in Business Studies / Administration / Marketing / Management

Tools

Microsoft Excel

PowerPoint

ERP

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Order Processing & Fulfillment: Process sales orders, track shipments, and ensure delivery schedules are met.

Billing and Documentation: Prepare invoices, delivery orders, and sales quotations. Ensure accuracy of billing details and financial records.

Planner and Production Collaboration: Work with PMC to align sales orders with manufacturing and inventory schedules. Monitor stock levels and track production progress to confirm delivery dates.

Sales Support: Maintain customer databases. Coordinate with logistics for smooth shipment execution. Coordinate with the marketing team for promotional materials.

• Customer Relations: Serve as a primary point of contact for client inquiries, handle after-sales support, and resolve customer complaints.

JOB REQUIREMENTS

Candidate must possess at least a Diploma or Bachelor's Degree in Business Studies / Administration / Marketing / Management or equivalent.

Minimum 2-3 year(s) of working experience in a related responsibility is required.

Fresh graduates are encourage to apply.

Good command of spoken and written English, Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Equipped with good communication skill with coordination skill,

Adequate computer skills with Microsoft Excel, Power Point & ERP.

High attention to detail, ability to multitask, and capability to work in fast-paced environments,