Sales Support Executive

CSW AUTO PARTS SDN BHD; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Job summary

CSW Auto Parts SDN BHD in Kuala Lumpur is seeking a Sales Support Executive / Sales Coordinator who can listen to customers, understand their needs, and provide customized solutions. Fresh graduates are welcome to kickstart their careers.

You will handle administrative tasks, process sales orders and invoices, coordinate with operations, finance, logistics and marketing, maintain customer records, and nurture relationships to boost sales growth and customer satisfaction.

Qualifications

• At least a diploma or bachelor’s degree in marketing, business, or equivalent.
• 1 year of working experience or fresh graduates encouraged to apply.
• Excellent teamwork, interpersonal, communication, and customer service skills.
• Strong analytical, organizational, and time management abilities.
• Mandarin language is an added advantage for business needs.

Responsibilities

• Administrative support: manage databases, customer records, and sales documents.
• Handle inquiries and provide information to clients and potential customers.
• Process sales orders, invoices, and related documentation.
• Coordinate sales activities with operations, finance, logistics, and marketing.
• Maintain relationships with customers, partners, and vendors to boost sales growth.
• Assist in forecasting sales trends and provide insights for planning.
• Provide general office support and participate in special projects.

Skills

Customer service

Communication

Teamwork

Time management

Mandarin (advantage)

Education

Bachelor's degree

Diploma or higher

Job description

Join a thriving team at CSW Auto Parts, where innovation meets excellence in distribution. We’re dedicated to fostering a collaborative environment that empowers every team member to succeed.

Are you driven, result-oriented and a team player? We're looking for a motivated and results-driven Sales Support Executive / Sales Coordinator who can truly listen to our customers, understand their needs, and provide customized solutions.

We also welcome fresh graduates ready to kickstart their careers!

Key Responsibilities:

Administrative Support

Manage and maintain databases, customer records, and sales documentation.

Handle incoming inquiries and provide information to clients and potential customers.

Ensure compliance with company policies and procedures in all sales activities.

Sales & Business Support

Process sales orders, invoices, and related documentation.

Assist in managing and coordinating sales activities within the Network & Marketing Department.

Maintain strong relationships with customers, partners, and vendors to enhance sales growth.

Communication & Coordination

Coordinate with various departments (operations, finance, logistics) to ensure smooth sales execution.

Ensure timely and accurate communication of sales and marketing updates to relevant stakeholders.

Data Management & Reporting

Maintain an updated database of sales activities, customer interactions, and market trends.

Assist in forecasting sales trends and providing insights for business planning.

Other Duties

Provide general administrative support to the office as needed.

Participate in special projects and initiatives as assigned.

Job Requirements:

Candidate must possess at least SPM/Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in marketing, business or equivalent.

1 Year(s) of working experience and fresh graduate is encouraged to apply.

Excellent team working, motivational, interpersonal, communication, and customer service skills.

Strong analytical, organizational, and time management skills.

An understanding of sales principles and customer service practices.

Ability to speak Mandarin will be an added advantage due to the business nature needed.