Sales Support Executive

WAWASAN GAS SDN. BHD.; Bintulu; On-site; MYR 28,000 - 42,000; Full time

Job summary

WAWASAN GAS SDN. BHD. in Malaysia is seeking a detail-oriented professional to provide technical and commercial support from the Bintulu office.

You will prepare quotations, review specifications, liaise with suppliers, and assist in tender submissions while ensuring margins meet targets. The role also covers office administration, documentation control, and coordination with HQ and warehouse to ensure smooth order processing and invoicing.

Qualifications

• Diploma or Degree in Mechanical, Instrumentation, Mechatronics, or related Engineering field.
• 1–3 years of experience in oil & gas, industrial trading, or engineering environment preferred.
• Basic understanding of valves, fittings, or instrumentation products will be an advantage.
• Familiar with RFQ process and commercial costing.
• Proficient in Microsoft Excel and Microsoft Office.
• Able to multitask in a small team environment (two-man branch setup).
• Independent, responsible, and able to work with minimal supervision.
• Good communication skills in English and Bahasa Malaysia.

Responsibilities

• Prepare technical and commercial quotations based on customer RFQs.
• Review basic technical specifications, datasheets, and drawings.
• Liaise with principals/suppliers for pricing and technical clarification.
• Prepare costing sheets and ensure margin alignment with company targets.
• Assist in tender documentation and submission.
• Follow up on quotation status with customers.
• Maintain proper documentation, quotation records, and sales tracking.
• Coordinate with HQ and warehouse on order processing and delivery matters.
• Prepare supporting documents for Delivery Orders and invoicing.
• Handle incoming calls, emails, and courier documentation.
• Maintain proper filing and document control for the Bintulu office.
• Ensure smooth daily office operations, including coverage when Sales Engineer is on leave.
• Assist in general office administration and operational matters.
• Perform ad hoc duties and administrative tasks as assigned to support overall branch operations.

Skills

Excel

Communication skills

Multitasking

Office software

English proficiency

Bahasa Malaysia

Education

Diploma / Degree in Mechanical Engineering

Job description

Job Responsibilities:

Technical & Commercial Support

Prepare technical and commercial quotations based on customer RFQs

Review basic technical specifications, datasheets, and drawings

Liaise with principals/suppliers for pricing and technical clarification

Prepare costing sheets and ensure margin alignment with company targets

Assist in tender documentation and submission

Follow up on quotation status with customers

Maintain proper documentation, quotation records, and sales tracking

Coordinate with HQ and warehouse on order processing and delivery matters

Prepare supporting documents for Delivery Orders and invoicing

Office & Administrative Support

Handle incoming calls, emails, and courier documentation

Maintain proper filing and document control for the Bintulu office

Ensure smooth daily office operations, including coverage when Sales Engineer is on leave

Assist in general office administration and operational matters

Additional Responsibilities

Perform ad hoc duties and administrative tasks as assigned to support overall branch operations

Requirements:

Diploma or Degree in Mechanical, Instrumentation, Mechatronics, or related Engineering field

1–3 years of experience in oil & gas, industrial trading, or engineering environment preferred

Basic understanding of valves, fittings, or instrumentation products will be an advantage

Familiar with RFQ process and commercial costing

Proficient in Microsoft Excel and Microsoft Office

Able to multitask in a small team environment (two-man branch setup)

Independent, responsible, and able to work with minimal supervision

Good communication skills in English and Bahasa Malaysia