Sales Support

Office Bagus International Sdn Bhd; Kulai; On-site; MYR 28,000 - 39,000; Full time

Job summary

Office Bagus International Sdn Bhd in Malaysia is seeking a proactive Sales Administrative Support specialist to assist the Sales department for Malaysia and overseas markets. You will handle daily sales administration, customer service, import/export tasks, and support sales and marketing activities in a fast‑paced B2B trading environment.

Key duties include processing orders, coordinating shipping schedules, preparing documents, following up with clients, and maintaining the sales data system

Qualifications

• Minimum SPM or Professional Certificate or equivalent.
• Strong negotiation and selling skills are essential.
• Excellent communication in English and Bahasa Malaysia; able to coordinate with clients and sales teams.
• Self-motivated with initiative and ability to manage a given territory and accounts.

Responsibilities

• Support sales team on daily administration.
• Process sales orders and follow up payments with clients.
• Update and monitor daily the Sales data system for forecasting.
• Coordinate, monitor and troubleshoot client orders, account statuses and related issues.
• Coordinate shipping schedules and prepare shipping documents.
• Follow up with clients by phone for administrative purposes.
• Assist in general administration and ad-hoc duties as assigned.

Skills

Negotiation skills

Selling skills

Communication skills

Self-motivated

Initiative

Territory and accounts management

Education

Minimum SPM / Professional Certificate

Job description

Provide comprehensive sales and administrative support to the Sales department for Malaysia and overseas markets. This role supports daily sales operations across the full spectrum of sales administration, customer service, import and export management, and sales and marketing activities within a B2B trading environment.

Key responsibilities

• Support sales team on daily administration
• Process sales order and follow up payment with clients
• Update and monitor daily the Sales data system to support the Sales team forecast exercises
• Coordination, monitor and troubleshooting assistance for client's order, account statuses and other relevant problems
• Coordination of shipping schedule
• Preparation of shipping documents (commercial invoice, packing list etc.)
• Follow up with clients on the phone for administrative purposes
• Assist in general administration duties and Ad-hoc duties assigned by superior

What we're looking for

• Minimum SPM, Professional Certificate or equivalent
• Self-motivated and initiative individuals
• Possess strong negotiation and selling skills
• Must be able to manage a given set of territory and accounts
• Knowledge in office supplies or office automation would be an advantage
• Strong communication skills, both in English and Bahasa Malaysia