Sales Operations Assistant

DKSH Malaysia Sdn Bhd; Selangor; On-site; MYR 36,000 - 58,000; Full time

Job summary

DKSH Malaysia Sdn Bhd in Selangor seeks an Assistant, Business Administration to support sales operations with accurate financial administration, merchant management, and compliance. You will handle cash transactions, track letters, resolve disputes, process merchant terminals, and maintain supplier/landlord records while ensuring smooth daily operations.

The role requires a Diploma in Business Administration or related field, plus at least 1 year of experience, strong writing, and proficiency

Qualifications

• Diploma in Business Administration, Management or equivalent qualification.
• Minimum 1 year of experience in sales operations or related field.
• Strong administrative writing skills and understanding of office procedures.
• Proficiency with Microsoft Office Suite including Microsoft Forms.
• Basic accounting knowledge to support reconciliation and reporting.
• Analytical mindset with attention to detail and accuracy.
• Ability to manage multiple priorities in a dynamic environment.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage cash and non-cash transactions and raise CDA requests for outlet adjustments and interface errors.
• Track undertaking letters and maintain cash audit documentation for compliance.
• Manage and resolve voucher and merchant disputes to maintain smooth operations.
• Process merchant terminal applications and terminations and retrieve statements.
• Maintain landlord records including rental, GTO, utilities, deposits, and billing.
• Prepare and monitor stationery inventory for operational readiness.
• Perform administrative duties and coordination tasks as required.

Skills

Cash handling

Vendor disputes

Merchant management

MS Office

Financial reconciliation

Multi-tasking

Communication

Administrative writing

Analytical mindset

Documentation

Education

Diploma in Business Administration or Management

Tools

Microsoft Office Suite

Microsoft Forms

Job description

DKSH Malaysia Sdn Bhd in Selangor seeks an Assistant, Business Administration to support sales operations with accurate financial administration, merchant management, and compliance. You will handle cash transactions, track letters, resolve disputes, process merchant terminals, and maintain supplier/landlord records while ensuring smooth daily operations.

The role requires a Diploma in Business Administration or related field, plus at least 1 year of experience, strong writing, and proficiency