Technical Sales & Service Ops Executive

DKSH Group; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Group in Malaysia seeks an Executive, Technical Service & Sales Administration Support to streamline sales operations and coordinate technical service activities. You will be the main point of contact for customers and vendors, supporting the sales team with lead generation, follow-up, and reporting.

The role emphasizes maintaining accurate sales documentation, coordinating tenders, and ensuring readiness for tender submissions while supporting the technical service team in a fast-paced

Qualifications

• Diploma or degree in Marketing, Business Administration, or a science-related field.
• 3–4 years of experience as a sales coordinator in the scientific equipment industry.
• Ability to collaborate with cross-functional teams and manage multiple projects in a fast-paced environment.

Responsibilities

• Serve as the primary customer contact, building relationships with customers and vendors to ensure a positive experience.
• Support the sales team with lead generation, follow-up, and sales reporting for pipeline visibility.
• Ensure all contracts and proposals are accurate and up to date.

Skills

Customer relationship management

Sales coordination

Tender management

Cross-functional collaboration

Education

Diploma or Degree in Marketing/Business Administration/Science

Job description

DKSH Group in Malaysia seeks an Executive, Technical Service & Sales Administration Support to streamline sales operations and coordinate technical service activities. You will be the main point of contact for customers and vendors, supporting the sales team with lead generation, follow-up, and reporting.

The role emphasizes maintaining accurate sales documentation, coordinating tenders, and ensuring readiness for tender submissions while supporting the technical service team in a fast-paced