Sales & Operations Manager | Join as a Founding Team Member

AXXZIA Cosmetic Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Company-paid medical insurance

Commuting allowance

Opportunities for promotion

Job summary

AXXZIA Cosmetic Malaysia Sdn. Bhd. seeks a Sales & Operations Manager to drive Malaysian market expansion and run local operations.

You will collaborate closely with Japan headquarters, expanding B2B channels and overseeing administrative and compliance tasks for the team. The role requires hands-on cosmetics industry experience, strong sales leadership, and the ability to coordinate across departments and with external partners.

Qualifications

• Experience in cosmetics or beauty industry is required.
• Proven track record in B2B sales or management/administration in cosmetics.
• Ability to negotiate and manage business emails in Chinese or Japanese.
• Team management or assistant manager experience preferred.
• Knowledge of cosmetics import regulations (NPRA) is advantageous.
• Ability to negotiate and communicate in English preferred.

Responsibilities

• Develop sales channels for cosmetics across Malaysia (department stores, drugstores, beauty salons, clinics, wholesalers).
• Identify and onboard agents/distributors; lead contract negotiations and sales.
• Plan sales promotions and participate in trade shows/beauty exhibitions.
• Build relationships with customers and achieve sales targets (key account focus).
• Coordinate with headquarters in Japan (reporting in Chinese or Japanese).
• Manage local office operations, general affairs, and HR for the Malaysian entity.
• Handle procedures with government agencies and cosmetics regulations compliance.
• Oversee bookkeeping and tax with external providers.

Skills

Cosmetics industry experience

B2B sales

Team management

Negotiation & email (Chinese/Japanese)

English communication

NPRA knowledge

Job description

Sales & Operations Manager | Join as a Founding Team Member

Sales & Operations Manager for the Malaysian entity of AXXZIA, a Japanese beauty and skincare company. You will work closely with headquarters in Japan, managing both B2B sales channels and company operations for the local team.

Key responsibilities

• Develop sales channels for cosmetics across Malaysia, including department stores, drugstores, beauty salons, aesthetic clinics and wholesalers
• Identify and onboard agents and distributors; lead contract negotiations and manage sales
• Plan sales promotions and manage participation in trade shows and beauty exhibitions
• Build relationships with customers (key account management) and achieve sales targets
• Act as the main point of contact with headquarters in Japan (reporting and coordination in Chinese or Japanese)
• Manage office operations, general affairs and HR for the Malaysian entity
• Handle procedures with government agencies and ensure compliance with local regulations, including cosmetics regulations
• Manage business figures and oversee external providers for bookkeeping and tax

About you

• At least 5 years of hands-on experience in the cosmetics or beauty industry
• Experience in B2B sales, or in management/administration at a cosmetics-related company
• Able to negotiate and handle business email in Chinese or Japanese
• Team management or assistant manager experience (preferred)
• Knowledge of cosmetics import regulations, e.g. NPRA (preferred)
• Able to negotiate and handle business email in English (preferred)

Permanent, full-time position with 3-month probation

Statutory contributions: EPF, SOCSO and EIS in accordance with Malaysian law

• Annual leave in accordance with the Employment Act 1955 (at least 8 / 12 / 16 days per year for less than 2 / 2-5 / 5+ years of service)
• Sick leave: 14 / 18 / 22 days per year depending on length of service; up to 60 days of hospitalisation leave
• Bonus / Incentive paid based on company and individual performance
• National and state public holidays as gazetted by the Malaysian government
• Company-paid medical insurance
• Commuting allowance to local office (subject to company policy)
• Opportunities for promotion