Sales Operations Coordinator

Masterfoam Industries Sdn Bhd; Shah Alam; Presencial; MYR 33.000 - 47.000; Jornada completa

Descripción de la vacante

Masterfoam Industries Sdn Bhd is seeking a proactive and organised Sales Administration professional to join our Shah Alam-based team. This full-time role supports sales operations, maintains accurate records and coordinates essential processes to ensure smooth customer interactions.

You will process orders, quotations and invoices, manage databases, coordinate meetings, and prepare reports for management. Strong English communication is required; Bahasa Malaysia and Chinese are advantageous.

Formación

• Proven experience in a sales administration or client administration role within a fast-paced commercial environment.
• Ability to manage multiple tasks and priorities with excellent time management.
• Strong written and verbal communication in English; Bahasa Malaysia and Chinese are advantageous.
• High attention to detail and accuracy in data entry and record-keeping.

Responsabilidades

• Processing and managing sales orders, quotations and invoices with accuracy and efficiency.
• Maintaining and updating customer databases and sales records to ensure information is current.
• Coordinating with sales team to schedule meetings, follow-ups and client interactions.
• Preparing sales reports, presentations and documentation for management review.
• Handling customer enquiries and providing administrative support to resolve issues promptly.
• Managing correspondence with clients via email, telephone and other channels.
• Liaising between sales, operations and finance to facilitate smooth transactions.
• Monitoring sales pipeline and assisting with forecasting and analysis.
• Processing expenses, reimbursements and sales commission calculations.
• Supporting the sales team with scheduling, filing and document organisation.

Conocimientos

Organisational skills

English proficiency

MS Office

Attention to detail

Self-motivation

Customer service

Herramientas

Microsoft Office

Descripción del empleo

Masterfoam Industries Sdn Bhd is seeking a proactive and organised Sales Administration professional to join our Shah Alam-based team. This full-time role supports sales operations, maintains accurate records and coordinates essential processes to ensure smooth customer interactions.

You will process orders, quotations and invoices, manage databases, coordinate meetings, and prepare reports for management. Strong English communication is required; Bahasa Malaysia and Chinese are advantageous.