SALES ADMINISTRATION

Masterfoam Industries Sdn Bhd; Shah Alam; In loco; MYR 33.000 - 47.000; Tempo pieno

Descrizione del lavoro

Masterfoam Industries Sdn Bhd is seeking a proactive and organised Sales Administration professional to join our Shah Alam-based team. This full-time role supports sales operations, maintains accurate records and coordinates essential processes to ensure smooth customer interactions.

You will process orders, quotations and invoices, manage databases, coordinate meetings, and prepare reports for management. Strong English communication is required; Bahasa Malaysia and Chinese are advantageous.

Competenze

• Proven experience in a sales administration or client administration role within a fast-paced commercial environment.
• Ability to manage multiple tasks and priorities with excellent time management.
• Strong written and verbal communication in English; Bahasa Malaysia and Chinese are advantageous.
• High attention to detail and accuracy in data entry and record-keeping.

Mansioni

• Processing and managing sales orders, quotations and invoices with accuracy and efficiency.
• Maintaining and updating customer databases and sales records to ensure information is current.
• Coordinating with sales team to schedule meetings, follow-ups and client interactions.
• Preparing sales reports, presentations and documentation for management review.
• Handling customer enquiries and providing administrative support to resolve issues promptly.
• Managing correspondence with clients via email, telephone and other channels.
• Liaising between sales, operations and finance to facilitate smooth transactions.
• Monitoring sales pipeline and assisting with forecasting and analysis.
• Processing expenses, reimbursements and sales commission calculations.
• Supporting the sales team with scheduling, filing and document organisation.

Conoscenze

Organisational skills

English proficiency

MS Office

Attention to detail

Self-motivation

Customer service

Strumenti

Microsoft Office

Descrizione del lavoro

About the role

Masterfoam Industries Sdn Bhd is seeking a proactive and organised Sales Administration professional to join our team in Shah Alam, Selangor. This is a full-time position that plays a vital role in supporting our sales operations and ensuring seamless customer interactions. As a Sales Administration professional, you will be the backbone of our sales department, managing administrative tasks that directly impact our business efficiency and customer satisfaction. Your work will be essential in facilitating communication between sales teams, clients and other departments, whilst maintaining accurate records and coordinating key sales processes.

What you'll be doing

• Processing and managing sales orders, quotations and invoices with accuracy and efficiency
• Maintaining and updating customer databases and sales records to ensure information is current and reliable
• Coordinating with sales team members to schedule meetings, follow-ups and client interactions
• Preparing sales reports, presentations and documentation for management review
• Handling customer enquiries and providing administrative support to resolve issues promptly
• Managing correspondence with clients via email, telephone and other communication channels
• Liaising between sales, operations and finance departments to facilitate smooth transactions
• Monitoring sales pipeline and assisting with forecasting and pipeline analysis
• Processing expenses, reimbursements and sales commission calculations
• Supporting the sales team with administrative tasks including scheduling, filing and document organisation

What we're looking for

• Proven experience in a sales administration or client administration role within a fast-paced commercial environment
• Strong organisational and time management skills, with the ability to handle multiple tasks and priorities simultaneously
• Excellent written and verbal communication skills in English, with proficiency in Bahasa Malaysia, Chinese being advantageous
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Attention to detail with a strong focus on accuracy in data entry and record-keeping
• Ability to work independently and take initiative whilst collaborating effectively with colleagues across departments
• Customer-focused approach with a commitment to providing professional and courteous serviceCompetence in managing administrative processes and following established procedures and protocols
• Problem-solving skills and the ability to adapt to changing priorities and requirements

What we offer

Masterfoam Industries Sdn Bhd is committed to creating a supportive and professional work environment where our employees can thrive. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include opportunities for professional development and career progression within a growing organisation. We foster a collaborative workplace culture where teamwork and dedication are recognised and valued. Employees benefit from a structured working environment with clear career pathways and the opportunity to develop valuable skills in sales administration and business operations. We provide a supportive workplace that encourages continuous learning and personal growth.

About us

Masterfoam Industries Sdn Bhd is a respected manufacturing and industrial company dedicated to delivering high-quality products and services to our clients. With a strong commitment to operational excellence and customer satisfaction, we have established ourselves as a reliable partner in our industry. Our team is driven by values of professionalism, integrity and innovation. We believe in fostering a positive workplace culture where employees are valued for their contributions and have opportunities to develop their careers. At Masterfoam Industries Sdn Bhd, we are committed to continuous improvement and supporting our employees' professional development.