Sales Coordinator (Mandarin Speaker)

GOODTIME MANUFACTURING SDN. BHD.; Tebrau; On-site; MYR 36,000 - 60,000; Full time

Job summary

GOODTIME MANUFACTURING SDN. BHD. is seeking a Sales Coordination professional to manage end-to-end order processing, documentation, and tracking.

You will support the sales team with orders, delivery schedules, and product specifications across a dynamic manufacturing environment. The role requires strong communication in Mandarin, English and Bahasa Malaysia, plus proficiency with Excel and Word for reporting and documentation.

Qualifications

• Diploma or degree in Business Administration, Sales, Marketing or related field.
• 1–3 years of relevant experience in sales coordination, customer service or manufacturing.
• Experience with order processing and coordinating with production teams is preferred.

Responsibilities

• Coordinate end-to-end sales operations including order processing and tracking.
• Support sales team by managing customer orders, delivery schedules and product specs.
• Handle customer communications on order status, delivery timelines and inquiries.
• Prepare and maintain sales reports, order summaries and customer databases.
• Liaise with production, planning, logistics and warehouse teams to ensure timely production and delivery.
• Assist management in RFQ processes, including quotations and costing information.
• Ensure accuracy of sales documents, purchase orders and delivery records.

Skills

Order processing

Coordination

Customer service

Communication

Documentation

Education

Diploma/ Degree in Business Administration, Sales, Marketing or related field

Tools

Excel

Word

Job description

Coordinate end-to-end sales operations including order processing, documentation, and order tracking.

Support sales team by managing customer orders, delivery schedules, and product specifications.

Handle customer communications regarding order status, delivery timelines, and product inquiries.

Prepare and maintain sales reports, order summaries, and customer databases.

Liaise closely with production, planning, logistics, and warehouse teams to ensure timely production and delivery.

Assist management in RFQ (Request for Quotation) processes, including preparing quotations and coordinating costing information.

Ensure accuracy of sales documents, purchase orders, and delivery records.

Job Requirements:

Diploma / Degree in Business Administration, Sales, Marketing, or related field.

Minimum 1–3 years working experience in sales coordination / customer service / manufacturing environment (preferred).

Familiar with order processing, documentation, and coordination with production teams.

Good communication skills in Mandarin, English & Bahasa Malaysia to effectively communicate with our diverse client base and stakeholders.

Proficient in Microsoft Excel, Word, and basic reporting.

Well-organized, detail-oriented, and able to multitask in a fast-paced environment.