SALES & OPERATION MANAGER (MENTAKAB)

IOG SALES & MARKETING (M) SDN. BHD.; Mentakab; On-site; MYR 120,000 - 180,000; Full time

Job summary

IOG SALES & MARKETING (M) SDN. BHD. is seeking a Sales and Operations Manager in Mentakab, Malaysia. The role combines strategic sales development with team leadership to drive revenue growth and operational efficiency across LPG, cooking oil, sugar, and flour markets.

You will lead the Sales & Operations team, build strong customer relationships, and oversee daily activities to achieve KPIs in a fast-paced environment. Travel will be required.

Qualifications

• Diploma or Bachelor’s Degree in Business, Marketing, Management, Logistics, Oil & Gas or related field.
• Minimum 5 years of relevant experience, including at least 2 years in a managerial/supervisory role.

Responsibilities

• Develop and implement sales strategies to achieve revenue and growth targets.
• Identify new opportunities and expand the customer base in industrial/commercial LPG, cooking oil, sugar, and flour markets.
• Maintain strong relationships with existing customers and develop new accounts.
• Identify cross-selling and upselling opportunities to increase sales.
• Monitor market trends, competitors, and pricing to inform business decisions.
• Prepare sales forecasts, budgets, and regular performance reports.
• Oversee daily sales and operations to ensure smooth, efficient activities.
• Lead and motivate the Sales & Operations team to achieve KPIs and targets.
• Provide coaching to improve productivity and handle customer inquiries promptly.

Skills

Leadership

Communication

Negotiation

Problem Solving

Sales Experience

Operations

Excel

PowerPoint

English

Bahasa Malaysia

Mandarin

Education

Bachelor’s or Diploma in Business/Related Field

Tools

Microsoft Office

Excel

PowerPoint

Job description

This role oversees sales and operational activities for industrial and commercial LPG, Cooking Oil, Sugar and Flour markets, combining strategic sales development with team leadership and operational management to drive revenue growth and business efficiency.

Key responsibilities

Develop and implement sales strategies to achieve revenue and business growth targets

Identify new business opportunities and expand the customer base, especially in the industrial and commercial LPG, Cooking Oil, Sugar and Flour market

Maintain strong relationships with existing customers and develop new accounts

Identify opportunities for cross-selling and upselling to increase sales

Monitor market trends, competitor activities and pricing to support business decisions

Prepare sales forecasts, budgets and regular sales performance reports

Oversee daily sales and operational activities to ensure smooth and efficient operations

Lead, supervise and motivate the Sales & Operations team to achieve KPIs and business targets

Monitor team performance and provide guidance and coaching to improve productivity

Handle customer enquiries, complaints and operational issues promptly

About you

Diploma or Bachelor's Degree in Business, Marketing, Management, Logistics, Oil & Gas or related field

Minimum 5 years of relevant working experience, including at least 2 years in a managerial or supervisory position

Experience in LPG, logistics or related industries is an advantage

Strong leadership, communication, negotiation and problem-solving skills

Good knowledge of sales, customer management and operations

Proficient in Microsoft Office, especially Excel and PowerPoint

Good command of English and Bahasa Malaysia. Mandarin is an added advantage

Responsible, organized, detail-oriented and able to work independently

Able to work under pressure and in a fast-paced environment

Willing to travel and possess own transport

What can I earn as a Sales and Operations Manager