Sales & Operation Executive

Private Advertiser; Petaling Jaya; On-site; MYR 42,000 - 60,000; Full time

Job summary

Private Advertiser is seeking a Sales Admin to support the sales team and manage the end-to-end sales process from onboarding to delivery. The role involves coordinating with Sales, Operations, Finance, Logistics, and external providers to ensure timely order fulfilment, accurate documentation, and smooth payment follow-up.

You will liaise with customers to provide responsive service, monitor accounts, and support credit control, while maintaining SAP/CRM records and generating reports to inform

Qualifications

• Diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, or related field.
• Minimum 2 years of experience in Sales Administration, Sales Operations, or related roles.
• Experience in B2B and/or export business is a plus.
• Strong grasp of order processing, onboarding, documentation, delivery coordination, and sales admin.
• Familiarity with shipment processes, Incoterms, export docs, invoicing, and basic credit control.
• Experience with SAP, CRM or similar systems is advantageous.
• Good command of English; additional languages help for international markets.

Responsibilities

• Manage end-to-end sales transaction process from onboarding to delivery coordination.
• Coordinate with Sales, Operations, Finance, Logistics, and external providers to ensure timely fulfilment.
• Liaise with customers to provide responsive and professional service.
• Coordinate shipment arrangements and ensure on-time deliveries.
• Monitor customer accounts, follow up on outstanding payments, and support credit control.
• Provide admin and operational support to Sales Managers for smooth execution.
• Maintain accurate sales records and update SAP/CRM systems.
• Prepare sales reports to support business decisions and comply with policies and export rules.
• Identify opportunities to improve sales administration processes and efficiency.

Skills

Customer service

Communication

Organisation

Time management

Coordination

Education

Bachelor's or Diploma in Business Admin/Marketing/Sales

Tools

SAP

CRM

Job description

Are you organised, customer-focused, and experienced in managing sales operations? We are looking for a Sales Admin to support our sales team and manage the end-to-end sales process, from customer onboarding and order processing to delivery coordination and payment follow-up.

If you enjoy working with customers, coordinating across different teams, and ensuring every sales transaction runs smoothly, we’d love to hear from you!

What You’ll Do

Manage the end-to-end sales transaction process, including customer onboarding, order processing, documentation, and stock coordination.

Coordinate with Sales, Operations, Finance, Logistics, and external service providers to ensure timely order fulfilment and delivery.

Liaise with customers to provide responsive and professional service, addressing enquiries and resolving operational issues.

Coordinate shipment arrangements and ensure deliveries are completed accurately and on time.

Monitor customer accounts, follow up on outstanding payments, and support credit control activities.

Provide administrative and operational support to Sales Managers to ensure smooth execution of sales activities.

Maintain accurate sales records and update systems such as SAP/CRM.

Prepare sales reports and provide accurate data to support business decision-making.

Ensure compliance with company policies, procedures, and applicable sales and export requirements.

Identify opportunities to improve sales administration processes and operational efficiency.

What We’re Looking For

Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.

Minimum 2 years of experience in Sales Administration, Sales Operations, Customer Service, Business Development, or a related field.

Experience in B2B and/or export business will be an added advantage.

Strong understanding of order processing, customer onboarding, documentation, delivery coordination, and sales administration.

Familiarity with shipment processes, Incoterms, export documentation, invoicing, payment collection, and basic credit control.

Experience using SAP, CRM, or other sales management systems is an advantage.

Good command of English, both written and spoken. Additional languages are an advantage, particularly for international markets.

What Makes You a Great Fit?

Strong organisation and time management skills with the ability to manage multiple priorities.

Excellent communication and coordination skills when dealing with customers and internal stakeholders.

High attention to detail with strong data and documentation accuracy.

Strong problem-solving and customer service mindset.

Proactive, responsible, and able to work independently as well as within a team.