Sales Manager – Services (Lifecycle Services APAC)

Vanderlande Industries GmbH; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Vanderlande Industries GmbH in Malaysia is seeking a Sales Consultant II to drive service sales for automated baggage handling systems. You will identify customer needs, develop service solutions, and present proposals, acting as a trusted advisor to internal and external stakeholders.

You will lead concept stages, translate solutions into plans, and design service solutions for large projects, while building relationships and guiding pricing decisions.

Qualifications

• Master’s or Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Automation, Electro-mechanical Engineering, Logistics, or related field.
• 8+ years of experience designing and selling services for automated baggage handling systems.
• Strong analytical skills to interpret complex logistics problems and design service solutions.
• Demonstrated sales acumen with experience influencing design strategies and pricing decisions.
• Ability to lead and coach sales engineers within bid teams.

Responsibilities

• Lead the concept stage of service sales projects with a multidisciplinary team.
• Translate service solutions into detailed plans aligned with technical and operational requirements.
• Design service solutions for medium to large projects using data and customer requirements.
• Build and maintain relationships with customers; influence decisions at tactical and strategic levels.
• Own accuracy of service pricing to ensure cost-effectiveness and margin targets.
• Advise customers on service value and secure follow-on contracts.
• Drive process improvements and new methodologies within service sales projects.
• Travel internationally within APAC up to 30-40%.

Skills

Sales

Negotiation

Stakeholder management

Leadership

Travel readiness

Education

Bachelor’s degree in Industrial Engineering or related

Master’s degree (preferred)

Job description

Sales Consultant II | Malaysia | Full Time

Lifecycle Services APAC – Material/Baggage Handling System

As a Service Sales Consultant, you will play a key role in driving sales success by selling services related to automated baggage handling systems. Collaborating closely with the Director LCS SEA and the Sales Engineering team, you will be responsible for identifying customer needs, developing optimal service solutions, and presenting these proposals to clients. You’ll act as a trusted advisor to both internal and external stakeholders, ensuring that the services align with customer business goals while also achieving commercial success.

Your Key Responsibilities:

Lead the concept stage of service sales projects, guiding a multidisciplinary team to develop innovative service solutions.

Translate service solutions into detailed plans, ensuring alignment with technical and operational requirements.

Design service solutions for medium to large projects, using operational data, process analysis, and customer requirements.

Build and maintain strong relationships with customers, acting as a key discussion partner and influencing decision-makers at tactical and strategic levels.

Take ownership of the accuracy and validation of service pricing, ensuring solutions are cost-effective and meet margin targets.

Act as a business advisor, helping customers understand the value of services and persuading them to award follow-up contracts.

Drive innovation by implementing new or improved processes, methodologies, and tools within service sales projects.

Travel internationally within APAC up to 30-40% of the time.

Your Qualifications:

Master’s (preferred) or Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Automation, Electro-mechanical Engineering, Logistics, or a related discipline.

8+ years of relevant work experience, preferably in designing and selling services for automated baggage handling systems.

Strong analytical skills to interpret complex logistics problems and design appropriate service solutions.

Demonstrated sales acumen, with experience influencing design strategies and pricing decisions.

Ability to lead and coach Sales Engineers, providing functional leadership within bid teams.

Skilled at building professional relationships with customers and internal teams, influencing stakeholders at all levels.

Experience working in dynamic, international environments with cross-functional teams.

Willingness to travel up to 40% regionally.

Who we are:

Vanderlande makes automated systems that handle baggage at airports and sort parcels in logistics networks around the world. At airports, our technology manages the complete bag journey: from check-in and security screening through to the reclaim belt. In parcel logistics, our systems power the networks that get packages to customers' doors.

At Vanderlande, you will find the space to aspire, to grow, and to achieve something that matters, with people who bring out the best in each other.

We work by three values: Every day better,Wecare, and Team play. In practice, this means we drive customer success, lead with transparency, celebrate what we achieve together, and do what we say.

Diversity & Inclusion:

At Toyota Automated Logistics, we believe diversity makes us stronger. We are committed to equal opportunities and an inclusive work environment, and base our hiring decisions on qualifications, potential, and motivation. Support or adjustments during the application process are available upon request.