Sales Manager - Services (Lifecycle Services APAC)

Vanderlande Industries B.V.; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Vanderlande is seeking a Sales Manager - Services for Lifecycle Services APAC in Malaysia. You will lead service sales for automated baggage handling systems, shaping solutions with cross-functional teams, and guiding bid strategies.

Build strong customer relationships, validate pricing, and articulate the business value of services. You will collaborate with regional leaders, translate complex requirements into executable plans, and travel up to 40% across APAC to drive opportunities and margin

Qualifications

• 8+ years of relevant work experience, preferably in selling services for automated baggage handling systems.
• Strong analytical skills to interpret complex logistics problems and design service solutions.
• Demonstrated sales acumen with experience influencing design strategies and pricing decisions.
• Ability to lead and coach Sales Engineers and guide bid teams.
• Experience working in dynamic, international environments and traveling up to 40%.

Responsibilities

• Lead the concept stage of service sales projects with a multidisciplinary team.
• Translate service solutions into detailed plans aligned with technical and operational requirements.
• Design service solutions for medium to large projects using data and customer inputs.
• Build and maintain relationships with customers, influencing decisions at all levels.
• Own service pricing accuracy to ensure cost-effectiveness and margin targets.
• Act as a business advisor to illustrate service value and secure follow-on contracts.
• Drive process improvements, methodologies, and tools within service sales projects.
• Travel internationally within APAC up to 30–40%.

Skills

Sales leadership

Pricing strategy

Relationship building

Cross-functional collaboration

Education

Master’s degree (preferred) or Bachelor’s degree in a relevant field

Job description

Sales Manager - Services (Lifecycle Services APAC)

Sales Consultant II - Malaysia - Full Time - Lifecycle Services APAC - Material/Baggage Handling System.

As a Sales Consultant, you will play a key role in driving sales success by selling services related to automated baggage handling systems. Collaborating closely with the Director LCS SEA and the Sales Engineering team, you will be responsible for identifying customer needs, developing optimal service solutions, and presenting these proposals to clients. You’ll act as a trusted advisor to both internal and external stakeholders, ensuring that the services align with customer business goals while also achieving commercial success.

Your Key Responsibilities:

• Lead the concept stage of service sales projects, guiding a multidisciplinary team to develop innovative service solutions.
• Translate service solutions into detailed plans, ensuring alignment with technical and operational requirements.
• Design service solutions for medium to large projects, using operational data, process analysis, and customer requirements.
• Build and maintain strong relationships with customers, acting as a key discussion partner and influencing decision-makers at tactical and strategic levels.
• Take ownership of the accuracy and validation of service pricing, ensuring solutions are cost-effective and meet margin targets.
• Act as a business advisor, helping customers understand the value of services and persuading them to award follow-up contracts.
• Drive innovation by implementing new or improved processes, methodologies, and tools within service sales projects.
• Travel internationally within APAC up to 30-40% of the time.

Your Qualifications:

• Master’s (preferred) or Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Automation, Electro-mechanical Engineering, Logistics, or a related discipline.
• 8+ years of relevant work experience, preferably in designing and selling services for automated baggage handling systems.
• Strong analytical skills to interpret complex logistics problems and design appropriate service solutions.
• Demonstrated sales acumen, with experience influencing design strategies and pricing decisions.
• Ability to lead and coach Sales Engineers, providing functional leadership within bid teams.
• Skilled at building professional relationships with customers and internal teams, influencing stakeholders at all levels.
• Experience working in dynamic, international environments with cross-functional teams.
• Willingness to travel up to 40% regionally.

Who we are:

Vanderlande makes automated systems that handle baggage at airports and sort parcels in logistics networks around the world. At airports, our technology manages the complete bag journey: from check-in and security screening through to the reclaim belt. In parcel logistics, our systems power the networks that get packages to customers' doors. At Vanderlande, you will find the space to aspire, to grow, and to achieve something that matters, with people who bring out the best in each other.

Website: www.vanderlande.com

How we work

We work by three values: Every day better, We care, and Team play. In practice, this means we drive customer success, lead with transparency, celebrate what we achieve together, and do what we say.

Diversity & Inclusion

At Toyota Automated Logistics, we believe diversity makes us stronger. We are committed to equal opportunities and an inclusive work environment, and base our hiring decisions on qualifications, potential, and motivation. Support or adjustments during the application process are available upon request.

Every day, millions of people rely on Vanderlande without even knowing it. From baggage checked in at the airport to parcels on their way to someone’s doorstep, our automation solutions help keep the world moving. Vanderlande designs, delivers, and supports automation technology, operational software, and lifecycle services for leading airports and parcel operations worldwide. Across more than 100 countries, our customers rely on us to keep their operations moving reliably, efficiently, and sustainably. Behind every solution are the people who make it happen. At Vanderlande, how we work matters just as much as what we deliver. Our values, Every Day Better, We Care, and Team Play, guide how we collaborate, support each other, and create value for our customers. Here, you can work with colleagues across disciplines and cultures, contribute to work that makes a difference, and build your future in an organisation that invites you to grow. Explore what is possible at Vanderlande and discover how you can make an impact. Aspire. Grow. Achieve. Together.