Sales Manager (Northern Region)

Shenma Credit Sdn Bhd; Penang; On-site; MYR 89,000 - 134,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Health and life insurance coverage

Professional development opportunities

Flexible work arrangements

Job summary

SHENMA Credit Sdn Bhd, a consumer durable products financing provider in Malaysia, seeks a Sales Manager (SRO) to lead branch operations, drive new business, and expand regional presence from its Penang HQ. The role emphasizes staff development, sales planning, and strong customer relationships in a target-driven environment.

The ideal candidate has a Bachelor’s degree, 2+ years in leadership within FMCG/Banking/Financial Services, and a proven track record of achieving sales targets and

Qualifications

• Bachelor’s degree in Business Administration, Finance, Banking, Management, or related field.
• Preferably with managerial experience in FMCG, Banking, Financial Services, or related industry.
• Minimum 2 years of experience in branch operations, compliance, or a leadership/management role.
• Strong knowledge of financial products and services, with excellent customer service and relationship management skills.
• High energy, self-motivated, and results-driven, with a proven track record of achieving sales targets.
• Comfortable working in a target-driven and performance-oriented environment.
• Strong leadership, interpersonal, communication, and relationship-building skills.
• Excellent planning, organizational, problem-solving, and time management abilities, with strong attention to detail and follow-through.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Possess a valid driving licence and own transportation.

Responsibilities

• Establish and maintain an organizational structure and staffing plan to effectively achieve the region’s goals and objectives.
• Hire, train, and supervise all branch staff, ensuring optimal performance in sales, services, and compliance.
• Proactively identify quality prospects, understand the sales territory and channels, and analyze market trends to create new business opportunities while maintaining long-term sustainable partnerships.
• Develop and execute sales plans to meet monthly and annual sales targets through effective implementation of sales and marketing strategies.
• Oversee the daily operational activities of branch personnel, including work allocation, training, problem resolution, performance evaluation, and recommendations for staff development.
• Guide, motivate, and drive regional staff toward achieving shared goals and objectives.

Skills

Leadership

Communication

Relationship management

Customer service

Time management

Education

Bachelor's degree

Tools

MS Office

Job description

We are seeking an exceptional Sales Manager (SRO) to join our dynamic team at Shenma Credit Sdn Bhd. This is a full-time role based at our Headquarters (HQ) in Bukit Mertajam, Penang. As our Sales Manager (SRO), you will play a crucial part in driving new business development and expanding our presence across the region.

ROLES & RESPONSIBILITIES

Establish and maintain an organizational structure and staffing plan to effectively achieve the region’s goals and objectives. Hire, train, and supervise all branch staff, ensuring optimal performance in sales, services, and compliance.

Proactively identify quality prospects, understand the sales territory and channels, and analyze market trends to create new business opportunities while maintaining long-term sustainable partnerships.

Develop and execute sales plans to meet monthly and annual sales targets through effective implementation of sales and marketing strategies.

Oversee the daily operational activities of branch personnel, including work allocation, training, problem resolution, performance evaluation, and recommendations for staff development.

Guide, motivate, and drive regional staff toward achieving shared goals and objectives.

EXPERIENCES, KNOWLEDGE & SKILLS

Bachelor’s degree in Business Administration, Finance, Banking, Management, or a related field.

Preferably with managerial experience in the FMCG, Banking, Financial Services, or a related industry.

Minimum 2 years of experience in branch operations, compliance, or a leadership/management role.

Strong knowledge of financial products and services, with excellent customer service and relationship management skills.

High energy, self-motivated, and results-driven, with a proven track record of achieving sales targets.

Comfortable working in a target-driven and performance-oriented environment.

Strong leadership, interpersonal, communication, and relationship-building skills.

Excellent planning, organizational, problem-solving, and time management abilities, with strong attention to detail and follow-through.

Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).

Possess a valid driving licence and own transportation.

Able to travel as required.

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive health and life insurance coverage
• Opportunities for professional development and career advancement
• Flexible work arrangements and a collaborative work culture

About us

SHENMA Credit Sdn. Bhd. is a consumer durable products financing provider in Malaysia, for our community. SHENMA is posed to provide the local community credit to improve their basic lifestyle through affordable and versatile instalment plan, The driving force behind SHENMA business, is a group of people with vast experience in consumer durable products financing and financing technology, committed to deliver to our community the best alternative in products financing solution.

Being a customer experience centric business entity, your banking journey is set to be seamless, simplicity and easy access.

For more information, please visit www.shenmacredit.com.my

SHENMA Credit Sdn Bhd (SHENMA) is a consumer durable products financing provider in Malaysia, for our community. SHENMA is posed to provide the local community credit to improve their basic lifestyle through affordable and versatile instalment plan. The driving force behind SHENMA business, is a group of people with vast experience in consumer durable products financing and financing technology, committed to deliver to our community the best alternative in products financing solution.

Being a customer experience centric business entity, your banking journey is set to be seamless, simplicity and easy access.

For more information, please visit www.shenmacredit.com.my.

SHENMA Credit Sdn Bhd (SHENMA) is a consumer durable products financing provider in Malaysia, for our community. SHENMA is posed to provide the local community credit to improve their basic lifestyle through affordable and versatile instalment plan. The driving force behind SHENMA business, is a group of people with vast experience in consumer durable products financing and financing technology, committed to deliver to our community the best alternative in products financing solution.

Being a customer experience centric business entity, your banking journey is set to be seamless, simplicity and easy access.

For more information, please visit www.shenmacredit.com.my.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Regional Sales Manager?
• Which of the following Microsoft Office products are you experienced with?
• Do you have customer service experience?
• Do you have a valid Malaysian driver's licence?
• Do you have experience in a sales role?
• Are you willing to travel for this role when required?