Manager, Credit & Marketing (Penang)

SmartHire by SEEK; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Laptop & phone provided

16% EPF employer contribution

Mileage reimbursement

20 days annual leave

Dental & Optical

Annual medical check-up

Group hospitalization & surgical

Group term life

Job summary

SmartHire by SEEK in Penang, Malaysia, is seeking a Manager/Assistant Manager, Credit & Marketing to drive marketing of industrial hire purchase and leasing products to SMEs, lead the credit and marketing team, and develop strategic plans to meet KPIs. The role requires a diploma or higher, fluency in Chinese and English, and at least 3 years in business development and marketing within leasing.

You will build strong relationships with customers and suppliers and collaborate with multiple

Qualifications

• Diploma or above in Commerce, Marketing, Economics, or Business Administration.
• Fluent in Chinese and English.
• Minimum 3 years’ experience in business development and marketing of leasing and hire purchase products.
• Strong customer service and SME engagement; ability to identify market opportunities and develop prospects; strong reporting skills.

Responsibilities

• Drive marketing of industrial hire purchase and leasing products to SMEs.
• Lead, train and coach the credit and marketing team to ensure compliance and professionalism.
• Develop and implement strategic marketing plans to achieve KPIs.
• Build and maintain relationships with customers, prospects and suppliers.
• Conduct reviews on existing SME customers and assist in collections when required.
• Collaborate with internal departments to deliver deliverables to customers.

Skills

Marketing

Business Development

Customer Service

SME

Report Writing

Education

Diploma or above in Commerce/Marketing/Economics/Business Admin

Job description

Our client is seeking a Manager/Assistant Manager, Credit & Marketing (Penang) to join their team!

Are you passionate about marketing and credit management? If so, this is the perfect opportunity for you to grow your career with a leading financial services company in Malaysia.

About Our Client

A dynamic and innovative company that offers a wide range of financial services to businesses and individuals. We are committed to providing excellent customer service and delivering innovative solutions to meet our clients' needs.

What you'll be doing?

• Drive marketing: You will be responsible for driving the marketing of industrial hire purchase and leasing products to SMEs and new prospects.
• Lead and coach: You will lead, train, and coach the credit and marketing team to ensure compliance with company policies and uphold professional standards.
• Develop marketing plans: You will develop and implement strategic marketing plans to achieve individual and team KPIs.
• Build relationships: You will build and maintain strong relationships with customers, prospects, and suppliers.
• Conduct reviews: You will conduct ongoing reviews on existing SME customers and assist in collections whenever required.
• Collaborate with departments: You will work closely with various internal departments to ensure a smooth process in delivering the necessary deliverables to customers.

Who are they looking for?

• Educational background: Diploma or above in Commerce, Marketing, Economics, Business Administration, or related field.
• Language: Must be fluent in Chinese and English language to liaise with clients and stakeholders.
• Experience required: Minimum 3 years’ experience in business development and marketing of leasing and hire purchase products, with proven customer and dealer engagement.
• Knowledge and skills: Strong knowledge of customer service and complaint resolution for SME clients and dealers. Ability to identify market opportunities and develop new prospects. Extensive experience in executing and monitoring marketing initiatives. Strong interpersonal, communication, and report-writing skills.
• Personal attributes: Highly motivated, target-driven, and adaptable to fast-paced environments.

Why should you consider this opportunity?

• Company annual overseas trip
• Team Building & CSR activities
• Festival celebration
• Kick off meeting
• Fixed allowances
• Company laptop and mobile phone provided
• 16% of employer’s contribution to EPF
• Mileage claim20 days of Annual Leave
• Dental and Optical
• Annual Medical Check-up
• Group Hospitalization and Surgical
• Group Term Life

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How would you rate your Mandarin language skills?
• How many years' experience do you have as a Business Development and Marketing Manager?
• Which of these industries have you worked in?
• How many years' experience do you have as a Lease-Purchase Marketing Officer?
• How many years' experience do you have as a Small Medium Enterprise Business Development Manager?