Head, Auto Finance (Kuala Terengganu)

RHB Group; Kuala Terengganu; Vor Ort; MYR 120.000 - 170.000; Vollzeit

Zusammenfassung

RHB Banking Group in Malaysia seeks a senior sales leader to oversee a designated area, driving growth, profitability and service excellence. You will lead sales offices, plan resources, monitor KPIs and ensure timely credit processing while coaching and developing the local team.

You will address operational issues, optimize cross-selling opportunities and maintain strong stakeholder relationships to support area targets and divisional performance.

Qualifikationen

• Experience in sales management, branch operations or a related financial services environment.
• Proven ability to lead, coach and motivate sales teams to achieve business targets.
• Strong understanding of sales planning, performance management and local market development related to Auto Finance.
• Experience managing operational compliance, resource planning and service turnaround times.
• Commercial awareness with the ability to manage profitability and key performance indicators.
• Strong communication, stakeholder management and problem-solving skills.
• Ability to work effectively with business associates and internal teams while maintaining high service standards.
• Strong organisational skills and the ability to manage competing operational priorities.

Aufgaben

• Plan, develop, implement and manage sales office operations to achieve area targets.
• Manage, supervise and lead sales teams to deliver overall business budgets.
• Motivate and enhance team performance to maximise local market opportunities.
• Oversee resource management, including capacity planning, productivity, staff discipline and compliance.
• Review weekly sales targets and activities, identifying coaching and direction required to ensure targets are achieved.
• Monitor competitor activities and remain informed about industry best practices.
• Drive cross-selling and deep-selling opportunities to increase product penetration.
• Approve quality credits in accordance with the approving matrix.
• Ensure daily operations within the designated area are completed within the required turnaround time.
• Address LDC and operational issues tactfully and diligently.
• Maximise sales office profitability and achieve other divisional KPIs.
• Hold regular meetings with area staff to communicate management directions, goals and guidelines.
• Maintain strong relationships with business associates to ensure consistent service standards for credit application processing and approval turnaround times.

Kenntnisse

Sales leadership

Coaching

Performance mgmt

Stakeholder mgmt

Problem solving

Communication

Organizational skills

Market development

Jobbeschreibung

Lead sales office and operations across a designated area, driving business growth, profitability and service excellence. This role oversees sales performance, resource planning, operational compliance and team development to achieve area targets and divisional KPIs.

Key responsibilities

Plan, develop, implement and manage sales office operations to achieve area targets.

Manage, supervise and lead sales teams to deliver overall business budgets.

Motivate and enhance team performance to maximise local market opportunities.

Oversee resource management, including capacity planning, productivity, staff discipline and compliance.

Review weekly sales targets and activities, identifying coaching and direction required to ensure targets are achieved.

Monitor competitor activities and remain informed about industry best practices.

Drive cross-selling and deep-selling opportunities to increase product penetration.

Approve quality credits in accordance with the approving matrix.

Ensure daily operations within the designated area are completed within the required turnaround time.

Address LDC and operational issues tactfully and diligently.

Maximise sales office profitability and achieve other divisional KPIs.

Hold regular meetings with area staff to communicate management directions, goals and guidelines.

Maintain strong relationships with business associates to ensure consistent service standards for credit application processing and approval turnaround times.

What we’re looking for

Experience in sales management, branch operations or a related financial services environment.

Proven ability to lead, coach and motivate sales teams to achieve business targets.

Strong understanding of sales planning, performance management and local market development related to Auto Finance.

Experience managing operational compliance, resource planning and service turnaround times.

Commercial awareness with the ability to manage profitability and key performance indicators.

Strong communication, stakeholder management and problem-solving skills.

Ability to work effectively with business associates and internal teams while maintaining high service standards.

Strong organisational skills and the ability to manage competing operational priorities.

Banking & Credit More than 10,000 employees

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?