Sales Manager (Automotive)

Jia Ming Auto Services Sdn. Bhd.; Kuala Lumpur; On-site; MYR 78,000 - 89,000; Full time

Benefits offered by this job

Competitive salary & incentives

Performance incentives

Branch KPI bonus

30 days annual leave

Leadership development

Supportive environment

Lead new dealership setup

Career progression

Job summary

Jia Ming Auto Services Sdn. Bhd. is expanding its Malaysia operations and seeking a seasoned Dealership Manager to oversee showroom performance, sales operations and customer satisfaction.

You will develop and execute sales strategies, recruit and mentor a top sales team, and implement efficient processes to ensure professional branch operations. Ideal candidates bring 8+ years in automotive, with 3+ years in management at a 4S dealership, and strong leadership, negotiation and CRM/DMS

Qualifications

• Diploma or Degree in Business, Automotive, Marketing or related field.
• Minimum 8 years of experience in the automotive industry, with at least 3 years in a managerial position within a dealership.
• Proven experience managing a 4S dealership or automotive showroom.
• Experience with German or Japanese automotive brands (e.g. Mercedes-Benz, BMW, Audi, Volkswagen, Toyota, Lexus, Honda, Nissan, Mazda, Mitsubishi) is highly preferred.
• Strong leadership and people management skills with the ability to build and develop high-performing teams.
• Proven track record in achieving sales targets and managing dealership performance.
• Excellent communication, negotiation and problem-solving skills.
• Experience setting up a new dealership or showroom is an added advantage.
• Experience managing branch profitability (P&L), budgeting and operational planning.
• Strong network within the Malaysian automotive industry.
• Experience working with automotive financing and insurance partners.
• Familiar with dealership management systems (DMS), CRM and automotive retail operations.

Responsibilities

• Lead and manage the overall operations of the dealership, including showroom performance, sales operations, customer satisfaction and daily branch activities.
• Develop and execute sales strategies to achieve monthly, quarterly and annual sales targets.
• Recruit, coach, motivate and develop a high performing sales team to maximise productivity and business results.
• Establish and implement dealership operational processes, SOPs and best practices to ensure efficient and professional branch operations.
• Monitor sales performance, profitability, inventory movement and operational KPIs, taking proactive actions to improve business performance.
• Build and maintain strong relationships with customers, financial institutions, insurance partners and business stakeholders.
• Ensure the dealership complies with company policies, manufacturer standards and regulatory requirements.
• Work closely with the Finance, Aftersales, Marketing and Operations teams to deliver an exceptional customer experience.
• Prepare branch reports, sales forecasts, business plans and management presentations.
• Support management in expanding dealership operations and driving continuous business growth.

Skills

Leadership

People management

Sales management

Dealership operations

CRM

DMS

Negotiation

Communication

Education

Diploma or Degree in Business, Automotive, Marketing or related field

Tools

CRM

DMS

Job description

Jia Ming Auto Services Sdn. Bhd. is the Malaysia subsidiary of a leading China based automotive services group, established as part of the group's strategic expansion into Southeast Asia. Our business focuses on automotive financing, vehicle sales, and e-hailing services.

What We Offer

Competitive basic salary + performance incentives + branch performance bonus

Up to 30 days paid leave & holidays

Comprehensive leadership and management development opportunities

Friendly, supportive, and performance driven working environment.

Opportunity to lead the setup and growth of a brand new dealership

Excellent career progression within a rapidly expanding automotive group

Job Responsibilities

Lead and manage the overall operations of the dealership, including showroom performance, sales operations, customer satisfaction and daily branch activities.

Develop and execute sales strategies to achieve monthly, quarterly and annual sales targets.

Recruit, coach, motivate and develop a high performing sales team to maximise productivity and business results.

Establish and implement dealership operational processes, SOPs and best practices to ensure efficient and professional branch operations.

Monitor sales performance, profitability, inventory movement and operational KPIs, taking proactive actions to improve business performance.

Build and maintain strong relationships with customers, financial institutions, insurance partners and business stakeholders.

Ensure the dealership complies with company policies, manufacturer standards and regulatory requirements.

Work closely with the Finance, Aftersales, Marketing and Operations teams to deliver an exceptional customer experience.

Prepare branch reports, sales forecasts, business plans and management presentations.

Support management in expanding dealership operations and driving continuous business growth.

Job Requirements

Must Have

Diploma or Degree in Business, Automotive, Marketing or any related field.

Minimum 8 years of experience in the automotive industry, with at least 3 years in a managerial position within a dealership.

Proven experience managing a 4S dealership or automotive showroom.

Experience with German or Japanese automotive brands (e.g. Mercedes-Benz, BMW, Audi, Volkswagen, Toyota, Lexus, Honda, Nissan, Mazda, Mitsubishi) is highly preferred.

Strong leadership and people management skills with the ability to build and develop high-performing teams.

Proven track record in achieving sales targets and managing dealership performance.

Excellent communication, negotiation and problem-solving skills.

Added Advantage

Experience in setting up a new dealership or showroom.

Experience managing branch profitability (P&L), budgeting and operational planning.

Strong network within the Malaysian automotive industry.

Experience working with automotive financing and insurance partners.

Familiar with dealership management systems (DMS), CRM and automotive retail operations.

Other Information

Industry: Automotive / Auto Financing

Basic Salary: RM7,000 - RM8,000 (commensurate with experience) + Performance Incentives + Branch KPI Bonus