Automotive Sales Advisor

Arvion Services; Malacca City; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Fixed basic salary

Sales commission and incentives

Structured training

Onboarding program

Career progression

Exposure to modern automotive sales &

Job summary

Arvion Services in Melaka invites you to join a dynamic automotive sales team. You will engage walk-in customers, respond to online inquiries, and tailor vehicle options and financing plans to meet client needs.

You will conduct test drives, follow up on leads, and push to close sales while maintaining CRM records. Fresh diploma graduates are welcome, and a driven, customer-focused approach is valued.

Qualifications

• 1–2 years of sales experience is highly preferred.
• Fresh Diploma graduates welcome to apply.
• Valid Malaysian driving license and able to conduct test drives.
• Excellent communication and negotiation skills.
• Proactive with lead follow-up and outbound sales.

Responsibilities

• Attend to walk-in customers and respond to enquiries across channels.
• Understand customer needs and financing requirements.
• Recommend vehicles and financing options with clear explanations.
• Arrange and conduct test drives to ensure a positive experience.
• Follow up with leads and test-drive customers to drive sales.
• Handle objections and negotiate within guidelines.
• Achieve monthly sales targets individually and as a team.
• Generate new leads through referrals and outreach.
• Assist with financing applications and required docs.
• Maintain CRM records and customer data diligently.
• Provide after-sales support and build long-term relationships.

Skills

Sales experience

Communication

Negotiation

Lead follow-up

Customer-centric

Problem solving

English

Bahasa Malaysia

Education

Diploma

Tools

CRM

MS Office

Job description

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.
• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.
• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.
• Arrange and conduct vehicle test drives while ensuring a positive customer experience.
• Follow up with leads, appointments, and test-drive customers to drive sales conversion.
• Handle customer objections and negotiate professionally within company guidelines.
• Achieve monthly individual and team sales targets.
• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.
• Assist customers with financing applications and required documentation.
• Maintain accurate customer records and regularly update the CRM system.
• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.
• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

Office Location:Jalan Munshi Abdullah, 75100 Melaka

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.
• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.
• Valid Malaysian driving license and comfortable conducting vehicle test drives.
• Fresh Diploma graduates with a strong interest in sales are welcome to apply.
• Proven ability to work towards and achieve sales targets.
• Strong communication, interpersonal, persuasion, and negotiation skills.
• Customer-focused with a consultative approach to selling.
• Proactive and comfortable with lead follow-up and outbound sales.
• Resilient and able to perform in a fast-paced, target-driven environment.
• Good command of English and Bahasa Malaysia.
• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700
• Attractive sales commission and performance incentives.
• Structured sales and product training.
• Comprehensive onboarding program.
• Career progression opportunities.
• Exposure to modern automotive sales technology and digital customer acquisition.
• Supportive and performance-driven team environment.