Sales Manager (Automotive)

Carsome Sdn Bhd; Kangar; On-site; MYR 120,000 - 240,000; Full time

Job summary

CARSOME, Southeast Asia’s largest integrated car e-commerce platform, is seeking a Sales Manager to support the Branch Manager in achieving targets and driving growth across the district. You will lead and scale the sales team, develop consultative customer relationships, and implement strategies to improve customer experience, retention, and profitability.

The role requires a proven track record in leading sales teams, a commercial mindset, and strong communication skills.

Qualifications

• 5+ years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
• 3+ years of experience in leading (sales) teams in a dynamic environment
• A strong track record of scaling and structuring full-scope sales organizations
• Experience in dealing with external partners and B2C customers at all levels
• Proven track record through above-average performance at individual and team level
• A commercial mindset with excellent communication and sales skills
• Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Responsibilities

• Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
• Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
• Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions
• Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
• Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
• Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
• Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
• Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‑centric efforts.

Skills

Sales leadership

Team leadership

Strategic thinking

Data-driven decision making

Customer focus

Job description

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

Supporting/assisting the Branch Manager on:-

Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions

Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‑centric efforts.

Your Know-How

5+ years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

3+ years of experience in leading (sales) teams in a dynamic environment

A strong track record of scaling and structuring full-scope sales organizations

Experience in dealing with external partners and B2C customers at all levels

Proven track record through above-average performance at individual and team level

A commercial mindset with excellent communication and sales skills

Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Unlock job insights

Hirer responsiveness Salary match Number of applicants

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my