MANAGER, SALES

CARSOME Sdn Bhd; West Coast Division; On-site; MYR 120,000 - 180,000; Full time

Job summary

CARSOME SDN BHD is hiring a Branch Manager to support the sales leadership in achieving targets across a key district. The role focuses on building consultative relationships, enhancing customer experiences, and driving profitability in a fast-paced retail environment.

You will lead and develop the sales team, work with external partners, and implement strategies to improve customer retention and overall performance.

Qualifications

• 5+ years of experience in management, business development or sales.
• 3+ years leading sales teams in a dynamic environment.
• Experience with P&L and performance management.
• Proven track record with external partners and B2C customers.
• Commercial mindset with strong communication and sales skills.
• Strategic thinker who uses data and insight to drive solutions.

Responsibilities

• Develop consultative relationships to ensure customer experience is at the forefront of decisions.
• Improve the fixed operations customer experience, retention and profitability.
• Facilitate daily huddles to address challenges and provide direction.
• Implement quarterly/monthly/weekly strategies to achieve development, sales and profitability goals.
• Evaluate customer experience using data and observations to drive improvements.
• Provide framework and support for Retail Sales development and evaluation of strategies.
• Execute operation excellence to maximize acquisition and support of Retail Sales partners/customers.
• Provide clear leadership to motivate and develop the team to deliver sales-centric efforts.

Skills

Sales management

Business development

P&L management

B2C experience

Partnerships

Strategic thinking

Data-driven decision making

Job description

PERMANENT - FULL TIME

Job Description

Job Title

Work Location

CARSOME SDN BHD

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

About You!

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

Supporting/assisting the Branch Manager on:-

Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions

Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‐centric efforts.

Your Know-How

5+ years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

3+ years of experience in leading (sales) teams in a dynamic environment

A strong track record of scaling and structuring full-scope sales organizations

Experience in dealing with external partners and B2C customers at all levels

Proven track record through above-average performance at individual and team level

A commercial mindset with excellent communication and sales skills

Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Job Snapshot

Updated Date

22.10.2026

Job ID

J00753

Department

RETAIL SALES

Location

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.