MANAGER, SALES

CARSOME Sdn Bhd; Semenyih; On-site; MYR 90,000 - 150,000; Full time

Job summary

CARSOME Sdn Bhd is seeking a Senior Retail Sales Manager to support the Branch Manager in achieving sales targets and driving customer-centric strategies across the district.

You will lead a dynamic sales team, implement strategic plans, and analyze data to improve profitability and customer experience. This permanent, full-time role is based in Malaysia, with a focus on expanding retail sales partnerships and delivering strong results.

Qualifications

• 5+ years of experience in a management / business development / sales role in a leading e-commerce / automotive / retail company.
• 3+ years of experience leading sales teams in dynamic environments.
• Proven track record of scaling and structuring full-scope sales organizations.

Responsibilities

• Develop consultative relationships to keep the customer experience at the forefront of business decisions.
• Achieve district objectives by collaborating to improve customer experience, retention and profitability.
• Facilitate daily huddles to address sales challenges and provide direction.
• Implement quarterly, monthly, weekly, and daily strategies to drive development, sales and profitability.
• Lead and develop the Retail Sales team to deliver high-quality, sales-centric efforts.

Skills

Sales leadership

Data-driven

Strategic thinking

Communication

Job description

PERMANENT - FULL TIME

Job Description

Job Title

Work Location

CARSOME SDN BHD

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

About You!

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

Supporting/assisting the Branch Manager on:-

Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions

Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‑centric efforts.

Your Know-How

5+ years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

3+ years of experience in leading (sales) teams in a dynamic environment

A strong track record of scaling and structuring full-scope sales organizations

Experience in dealing with external partners and B2C customers at all levels

Proven track record through above-average performance at individual and team level

A commercial mindset with excellent communication and sales skills

Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Job Snapshot

Updated Date

16.09.2026

Job ID

J00645

Department

RETAIL SALES

Location

Employee Type

PERMANENT - FULL TIME

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.