MANAGER, SALES

CARSOME Sdn Bhd; Nilai; On-site; MYR 120,000 - 180,000; Full time

Job summary

CARSOME SDN BHD is seeking an experienced Retail Sales Manager to support the Branch Manager and drive sales targets across the Negeri Sembilan region.

You will develop consultative customer relationships and lead sales teams to improve the customer experience, retention, and profitability for fixed operations.

Daily huddles, strategic initiatives, and data‑driven decisions will shape how we acquire partners, grow sales, and deliver outstanding service to every customer.

Qualifications

• 5+ years of experience in management, business development, or sales in a leading e-commerce/automotive/retail company.
• 3+ years leading sales teams in a dynamic environment.
• Proven track record scaling and structuring full-scope sales organizations.
• Experience with external partners and B2C customers at all levels.
• Commercial mindset with excellent communication and sales skills.
• Strategic thinker proficient in using data, logic, and instinct to identify problems and implement solutions.

Responsibilities

• Support Branch Manager to achieve sales targets.
• Develop consultative relationships to keep customer experience at the forefront.
• Improve fixed operations customer experience, retention and profitability.
• Lead daily huddle to address Sales team challenges and provide direction.
• Implement quarterly, monthly, weekly, and daily strategies to achieve development and profitability goals.
• Evaluate customer experience using data and observations; drive improvements to build loyalty.
• Provide framework and support for Retail Sales in developing and evaluating vehicle sales strategies.
• Establish execution of operation excellence to maximize acquisition and support of Retail Sales partners/customers.
• Motivate and develop the team to deliver high quality, sales-centric efforts.

Skills

Sales leadership

Business development

Team management

Partnerships

B2C sales

Data-driven decision making

Job description

PERMANENT - FULL TIME

Job Description

Job Title

Work Location

CARSOME SDN BHD

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

About You!

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

Supporting/assisting the Branch Manager on:-

Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions

Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‑centric efforts.

Your Know-How

5+ years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

3+ years of experience in leading (sales) teams in a dynamic environment

A strong track record of scaling and structuring full-scope sales organizations

Experience in dealing with external partners and B2C customers at all levels

Proven track record through above-average performance at individual and team level

A commercial mindset with excellent communication and sales skills

Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Job Snapshot

Updated Date

09.10.2026

Job ID

J00701

Department

RETAIL SALES

Location

Employee Type

PERMANENT - FULL TIME

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.