BRANCH MANAGER

CARSOME Sdn Bhd; Taiping; On-site; MYR 123,000 - 212,000; Full time

Benefits offered by this job

Incentive commission

Job summary

CARSOME Sdn Bhd in Taiping, Malaysia, is seeking a Branch Manager to lead the branch team, including CARSOME Consultants, branch support admin and operations, to deliver a high level of used car buying experience.

You will optimize sales performance, oversee daily sales flow, recognize team potential, and ensure customers receive the best possible service while meeting branch targets. Requires 3–5 years of managerial experience.

Qualifications

• 3-5 years of managerial experience
• Sales and customer service background preferred
• Automotive industry experience a plus
• Ability to lead and motivate a team
• Strong communication and problem-solving skills

Responsibilities

• Lead branch team including consultants, admin and operations
• Optimize sales performance and oversee day-to-day sales flow
• Provide customers with high-quality buying experiences and achieve sales targets
• Recognize team strengths and create development plans
• Analyze sales performance and drive continuous improvement

Skills

Leadership

Team management

Sales experience

Customer service

Communication

Job description

As we have strived to digitalize the used car industry in Southeast Asia, we are looking for goal-driven individuals who are ready to take on challenges and responsibilities. As a Branch Manager, you will need to lead your branch team, including CARSOME Consultant, Branch support admin and operation, to provide our customers with high level of used car buying experience. Support and motivate your team to focus on their customers and drive sales for your branch. Of course, our profession CARSOME team will back up you with excellent inventories, advanced website and system, various marketing activities, systematic training, and any support you need.

Your Day-to-Day

• This position report directly to the Dealer Principal
• Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.
• Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.
• Recognize the skills and goals of each of your team members and work with them to build a development plan.
• Analyze and track sales performance to meet targets.
• Solve problems and ensure our customers receive the best possible experience.

Your Know-How

• At least 3-5 years’ experience in managerial roles, prior experience in supervising direct reports / subordinates is a MUST.
• Experience in Sales and Customer Service background, automotive industry is a plus point.
• Be good at establishing action plans and lead a team to implement it.
• Communicate clearly and effectively.
• Open minded. Motivate , inspire and get buy-in from others.
• Flexibility to provide cover for store opening hours, including holiday and weekends.
• Great salary package with attractive incentive commission.

Job Snapshot

Updated Date

13.10.2026

Job ID

J00725

Department

RETAIL SALES

Location

Location IC/EC-TAIPING, Taiping, Perak, Malaysia

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.