BRANCH MANAGER

CARSOME Sdn Bhd; Kangar; On-site; MYR 90,000 - 120,000; Full time

Job summary

CARSOME Sdn Bhd is seeking a Branch Manager to lead the branch team, including CARSOME Consultants and admin staff, to deliver a high-level used car buying experience. You will motivate the team, drive sales, and support excellent inventories, tools, and processes at the Kangar branch in Malaysia.

As Branch Manager, you will report to the Dealer Principal, optimize sales performance, develop your team, and ensure a superior customer experience in a fast-paced automotive marketplace.

Qualifications

• 3–5 years of managerial experience with direct reports.
• Sales and customer service background; automotive industry is a plus.
• Able to set action plans and lead a team.
• Excellent communication; open-minded and able to motivate others.
• Willing to cover store hours, weekends and holidays.

Responsibilities

• Report directly to the Dealer Principal.
• Optimize team sales performance and oversee day-to-day sales flow.
• Lead team to provide our customers with a high standard of buying experience and achieve strong sales results.
• Recognize skills and develop individual development plans for team members.
• Analyze and track sales performance to meet targets.
• Solve problems and ensure customers receive the best possible experience.

Skills

Managerial experience

Sales & customer service

Action planning

Clear communication

Motivation & buy‑in

Flexible hours

Job description

As we have strived to digitalize the used car industry in Southeast Asia, we are looking for goal-driven individuals who are ready to take on challenges and responsibilities. As a Branch Manager, you will need to lead your branch team, including CARSOME Consultant, Branch support admin and operation, to provide our customers with high level of used car buying experience. Support and motivate your team to focus on their customers and drive sales for your branch. Of course, our profession CARSOME team will back up you with excellent inventories, advanced website and system, various marketing activities, systematic training, and any support you need.

Your Day-to-Day

• This position report directly to the Dealer Principal
• Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.
• Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.
• Recognize the skills and goals of each of your team members and work with them to build a development plan.
• Analyze and track sales performance to meet targets.
• Solve problems and ensure our customers receive the best possible experience.

Your Know-How

• At least 3-5 years’ experience in managerial roles, prior experience in supervising direct reports / subordinates is a MUST.
• Experience in Sales and Customer Service background, automotive industry is a plus point.
• Be good at establishing action plans and lead a team to implement it.
• Communicate clearly and effectively.
• Open minded. Motivate , inspire and get buy-in from others.
• Flexibility to provide cover for store opening hours, including holiday and weekends.
• Great salary package with attractive incentive commission.

Job Snapshot

Updated Date

12.10.2026

Job ID

J00719

Department

RETAIL SALES

Location

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.