SALES EXECUTIVE - HOTEL/RESORT

Meili Resort Hotel Sdn Bhd; West Coast Division; On-site; MYR 39,000 - 67,000; Full time

Job summary

Meili Resort Hotel Sdn Bhd in Sabah seeks a proactive sales professional to build relationships with travel agents, wholesalers and corporate clients. You will create customized proposals, quotations, and contracts, and ensure accurate details, approvals and timely follow-ups to close bookings.

You will participate in travel fairs, collect leads, and maintain ongoing communication with clients, updating promotions, packages and service terms while tracking competitor activities to maximize

Qualifications

• Diploma or Bachelor’s Degree in Business, Marketing, or related field.
• 1–3 years of sales experience.
• Strong communication and negotiation skills.
• Self-motivated, result-oriented, and proactive.
• Ability to work independently and as part of a team.
• Willing to travel (if required).

Responsibilities

• Create prospect lists with contact persons, phone numbers and emails.
• Build relationships with travel agents and wholesalers.
• Prepare proposals and contracts with accommodation details, pricing, inclusions, payment terms and validity.
• Follow up proposals and quotations until confirmation.
• Participate in travel fairs and networking events; engage visitors and collect contacts.
• Generate new business leads via social media directories and tourism associations; seek referrals.
• Maintain customer relationships with festive greetings and promotional updates; record client preferences.
• Monitor competitor activities and stay updated on new facilities, rates and promotions.

Skills

Strong communication

Negotiation skills

Self-motivated

Result-oriented

Proactive

Independent & team player

Education

Diploma or Bachelor’s Degree in Business/Marketing or related field

Job description

Create a prospect list with contact persons, phone numbers and email addresses of companies, government departments, universities and NGOs.

Present corporate rates and benefits. Follow up regularly to build relationships

Build Relationship with Travel Agents and Wholesalers

Maintain regular communication with updates on promotions and new packages.

Handle MICE, Group Bookings and Weddings

Understand the client's requirements, including guests numbers, dates and budget.

Customized proposals and quotations for approval from the manager.

Follow up proposal and quotation until confirmation.

Prepare Proposals and Contracts

Company's approved quotation template.

Include accommodation details, pricing, inclusions, payment terms and validity

Ensure accuracy and internal approval before sending.

Participate in Travel Fairs and Networking Events

Prepare brochures, banners and promotional materials. Engage visitors actively and collect contact details.

Record every lead immediately. Follow up within one week after the event.

Generate New Business Leads

Utilize social media business directories and tourism associations to identify prospects.

Asking existing clients for referrals.

Identify potential networking sessions and industry events.

Contact past clients who have not booked recently.

Maintain Customer Relationships

Send festive greetings and promotional updates.

Record client preferences for future reference.

Visit major accounts periodically.

Monitor Competitor Activities

Check competitors' website and OTA listings daily.

Track new facilities or service they introduce.

Check on their room rates, packages and promotions

Requirements

Diploma or Bachelor’s Degree in Business, Marketing, or related field

1–3 years of sales experience

Strong communication and negotiation skills

Self-motivated, result-oriented, and proactive

Ability to work independently and as part of a team

Willing to travel (if required)