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The Prestige Hotel in Penang is seeking a sales professional to represent the hotel’s services to clients and manage a client portfolio. You will plan sales calls, identify opportunities, and initiate new leads while coordinating with Reservations, F&B and Culinary teams to deliver exceptional guest experiences.
You will respond to inquiries for rooms, meetings spaces and F&B, conduct site visits, and prepare proposals and contracts adhering to SOPs and pricing conditions.
Report to Director of Sales & Marketing.
Represents the hotel’s services and facilities to prospective and existing clients.
Manages a portfolio of clients in accordance to designated account distribution.
Plans for sales calls and report on findings and opportunities.
Conducts routine telemarketing activities to identify new accounts.
Initiate new sales, prospects and qualifies leads and solicits potential clients.
Responds to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
Conduct property site visits.
Prepares proposals and contracts for the hotel, adhering to established SOPs and in accordance with current business and pricing conditions.
Liaise and work closely with other departments, particularly Reservations, F&B and Culinary Department, to create exceptional Guest experience and build strong, comprehensive sales programs.
Executes and supports all sales-related activities.
Maximises revenue opportunities to achieve the monthly and annual revenue targets.
To carry out any other duties as and when required.
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