Sales Officer

Forest City Hotel; Gelang Patah; Vor Ort; MYR 60.000 - 100.000; Vollzeit

Zusammenfassung

Forest City Hotel in Malaysia is seeking a sales professional to identify and secure new business opportunities through market research, prospecting, and direct client approaches. You will conduct targeted sales calls, organize site inspections, promote hotel and event packages, and collaborate with events teams to coordinate client requirements, budgets, and follow-ups.

This role emphasizes building long-term relationships through exceptional service and regular client visits, with strong focus

Aufgaben

• Identify and develop new business opportunities through market research, prospecting, and direct approaches to potential clients.
• Conduct direct sales solicitation calls on assigned accounts and new potential clients.
• Organize and conduct sales calls and site inspections, build rapport, and handle objections professionally.
• Drive sales through direct client engagement and digital/online marketing initiatives to expand the customer base.
• Meet and entertain important clients as required to strengthen business relationships.
• Promote hotel and event packages in line with the Standard Operating Procedures and Sales & Marketing strategies.
• Provide timely, high-quality service, sales quotations, and follow-ups to clients to ensure satisfaction and repeat business.
• Maintain a high level of exposure for the property through regular client visits, telephone, email, or other communications.
• Arrange and attend pre- and post-conference meetings with Events and Conventions teams to coordinate client requirements.
• Participate in weekly sales operations and daily section sales meetings.
• Control expenses to meet budget guidelines.
• Prepare and submit reports and sales promotions to the Director of Sales. Handle all correspondence and administrative tasks related to assigned accounts.
• Help prepare budgets, marketing plans, and sales action plans as requested.
• Develop special promotions and packages with recommendations to the Director of Sales.
• Represent the hotel at industry and civic organization events, subject to the Director of Sales' approval.

Jobbeschreibung

Job Duties :

Identify and develop new business opportunities through market research, prospecting, and direct approaches to potential clients.

Conduct direct sales solicitation calls on assigned accounts and new potential clients.

Organize and conduct sales calls and site inspections, build rapport, and handle objections professionally.

Drive sales through direct client engagement and digital/online marketing initiatives to expand the customer base.

Meet and entertain important clients as required to strengthen business relationships.

Promote hotel and event packages in line with the Standard Operating Procedures and Sales & Marketing strategies.

Provide timely, high-quality service, sales quotations, and follow-ups to clients to ensure satisfaction and repeat business.

Maintain a high level of exposure for the property through regular client visits, telephone, email, or other communications.

Arrange and attend pre- and post-conference meetings with Events and Conventions teams to coordinate client requirements.

Participate in weekly sales operations and daily section sales meetings.

Control expenses to meet budget guidelines.

Prepare and submit reports and sales promotions to the Director of Sales. Handle all correspondence and administrative tasks related to assigned accounts.

Help prepare budgets, marketing plans, and sales action plans as requested.

Develop special promotions and packages with recommendations to the Director of Sales.

Represent the hotel at industry and civic organization events, subject to the Director of Sales' approval.