SALES SUPERVISOR

HIG HOTEL (LANGKAWI) SDN. BHD.; Kedah; On-site; MYR 120,000 - 180,000; Full time

Job summary

HIG HOTEL (LANGKAWI) SDN. BHD. invites applications for a Sales and Business Development role responsible for executing sales strategies, identifying new business opportunities, and managing client relationships across corporate accounts, travel agents, and tour operators.

You will supervise the sales team, coordinate with multiple departments, and drive revenue by engaging potential clients, conducting visits and presentations, and tracking pipeline and performance metrics.

Qualifications

• Experience in sales within hospitality or hotel industry is a plus.
• Strong relationship-building and negotiation skills.
• Excellent communication and presentation abilities.

Responsibilities

• Assist in implementing sales strategies and plans to achieve monthly and annual sales targets.
• Identify and develop new business opportunities, corporate accounts, travel agents, tour operators, and other potential clients.
• Conduct sales calls, client visits, presentations, and site inspections.
• Follow up on sales enquiries, quotations, proposals, and leads.
• Supervise and coordinate daily activities of the Sales team.
• Monitor sales pipeline, bookings, client follow-ups, and conversion rates.
• Guide, supervise, and support Sales Executives and other sales team members.
• Maintain regular communication with key accounts and business partners.
• Prepare daily, weekly, and monthly sales activity reports.
• Assist in planning and executing sales campaigns, promotions, roadshows, exhibitions, and corporate events.

Job description

This is a Sales and Business Development role responsible for implementing sales strategies, identifying new business opportunities, and managing client relationships. You will supervise sales team activities, coordinate with multiple departments, and drive revenue through corporate accounts, travel agents, tour operators, and other potential clients.

Key responsibilities

Assist in implementing sales strategies and plans to achieve monthly and annual sales targets

Identify and develop new business opportunities, corporate accounts, travel agents, tour operators, and other potential clients

Conduct sales calls, client visits, presentations, and property/site inspections

Follow up on sales enquiries, quotations, proposals, and business leads

Supervise and coordinate daily activities of the Sales team

Monitor sales pipeline, booking status, client follow-ups, and conversion rates

Guide, supervise, and support Sales Executives and other sales team members

Maintain regular communication with key accounts and business partners

Prepare daily, weekly, and monthly sales activity reports

Assist in planning and executing sales campaigns, promotions, roadshows, exhibitions, and corporate events

About you

Ability to maintain and develop strong relationships with existing and potential clients

Capability to handle client enquiries, feedback, and complaints professionally

Experience in monitoring market trends, competitor activities, and customer preferences

Ability to assign daily tasks and monitor individual/team performance

Capability to provide coaching and guidance to team members to improve sales performance

Experience in maintaining updated database of clients, contacts, leads, and business accounts

Ability to ensure accurate and timely preparation of quotations, contracts, proposals, and sales reports

Capability to represent the company at trade shows, networking events, client functions, and other relevant activities