SALES EXECUTIVE

Lanai Casuarina Sdn Bhd; Kuala Kangsar; On-site; MYR 40,000 - 70,000; Full time

Job summary

Lanai Casuarina Sdn Bhd in Kuala Kangsar invites a Sales Executive to drive hotel revenue through proactive sales activities and strong client relationships. The role focuses on corporate accounts, room and banquet sales, events, and promoting hotel facilities and packages.

The successful candidate will identify opportunities, conduct client visits, prepare proposals, and collaborate with multiple departments to achieve targets and contribute to overall business performance.

Qualifications

• Diploma or Bachelor's degree in Sales & Marketing or related field.
• Experience in hotel/hospitality, tourism, or service industry.
• Experience in corporate, room, banquet, meetings and events sales.

Responsibilities

• Identify, develop and secure new business from corporate clients, government agencies, travel agents, event organisers and other customers.
• Conduct sales calls, client visits, presentations and site inspections to promote hotel products and services.
• Maintain a database of customers, corporate accounts and prospects.
• Prepare sales proposals, quotations, packages and offers according to hotel policy.
• Promote room packages, promotions and other offerings to corporate and individual clients.
• Establish strong relationships with corporate clients and partners.
• Promote meeting and event facilities and solicit business for events.
• Submit daily/weekly/monthly sales activity reports to the HOD.
• Collaborate with Front Office, F&B, and other departments to ensure smooth coordination of confirmed business.
• Comply with hotel policies and regulations.

Skills

Sales experience

Communication skills

Negotiation

Presentation skills

Interpersonal skills

Education

Diploma/Bachelor's in Sales & Marketing

Hospitality Management

Business Administration

Tools

Microsoft Office

CRM systems

Job description

Sales Executive to drive hotel revenue through proactive sales activities, customer relationship management, corporate account development, room sales, banquet, event sales and the promotion of hotel facilities and packages. The Sales Executive is responsible for identifying new business opportunities, maintaining existing customer accounts, achieving assigned sales targets and contributing to the hotel's overall business performance.

Key responsibilities

Identify, develop and secure new business opportunities from corporate clients, government agencies, travel agents, event organisers, educational institutions and other potential customers.

Conduct sales calls, client visits, presentations, sales appointments and site inspections to promote the hotel's products and services.

Develop and maintain a database of potential customers, corporate accounts and business prospects.

Prepare sales proposals, quotations, packages and commercial offers in accordance with the hotel's approved rates, pricing policies and procedures.

Promote hotel accommodation, room packages, special promotions and other approved offerings to corporate and individual customers.

Establish and maintain strong relationships with corporate clients, government departments, travel agents and other business partners.

Promote the hotel's meeting and event facilities and solicit business for meetings, seminars, conferences, training programmes, weddings, private functions, corporate events and social gatherings.

Prepare and submit daily, weekly and monthly sales activity reports as required by the HOD.

Work closely with Front Office, Housekeeping, Food & Beverage, Kitchen, Finance and other departments to ensure smooth coordination of confirmed business.

Comply with the hotel's policies, standard operating procedures, code of conduct and applicable company regulations.

About you

Diploma or Bachelor's Degree in Sales & Marketing, Hospitality Management, Business Administration or a related field.

Relevant sales experience in the hotel, hospitality, tourism, event management or service industry.

Experience in corporate sales, hotel room sales, banquet sales, meetings and events.

Valid driving licence and own transport may be preferred.

Strong communication, negotiation, presentation and interpersonal skills.

Sales-oriented mindset with the ability to meet targets and generate new business.

Excellent customer relationship management and follow-up skills.

Good written and spoken Bahasa Malaysia and English.

Proficiency in Microsoft Office applications and willingness to learn the hotel's reservation and sales systems.

Willingness to travel locally, conduct client visits and work flexible hours when required for hotel sales activities or events.