Hotel Sales Manager

Travelodge Hotels Asia; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

Travelodge Hotels Asia in Kuala Lumpur, Malaysia, is seeking a Sales Manager to develop and maintain opportunities through direct sales, marketing, and targeted communications to maximize revenue. The role emphasizes wholesale, travel trade, and travel agency partnerships both locally and internationally.

The ideal candidate has 3–5 years in hotel sales, strong negotiation and presentation skills, and excellent interpersonal and bilingual capabilities.

Qualifications

• Diploma in hospitality or tourism management or a related field with experience.
• Minimum of 3-5 years of sales experience, preferably in a hotel capacity.
• Proven experience handling wholesale, travel trade, and travel agency segments is required.
• Must be able and willing to travel overseas.
• Applicants with lesser experience will be considered for a junior position.

Responsibilities

• Manage and grow accounts across market segments, focusing on wholesale, travel trade, and travel agency partners, including domestic and international accounts.
• Generate and maximize business potential through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment.
• Prepare correspondence to customers and internal booking reports, and maintain sales files.
• Maintain relationships with existing and new clientele to achieve customer satisfaction.
• Coordinate promotional and trade shows or any other assignments.
• Analyze competitor strength and weaknesses and sell against them.
• Meet monthly and annual revenue goals set by management.

Skills

Interpersonal skills

Negotiation

Presentation skills

Communication skills

Bilingual

Education

Diploma in hospitality or tourism management

Job description

JOB OVERVIEW:

The Sales Manager is responsible for developing/ maintaining business opportunities through active direct sales, marketing, emails, or other forms of communication to maximize revenue opportunity. He/she will identify areas of improvement in overall wholesales performance and develop strategic action plans to optimize the performance of the sales team and drive incremental sales revenue.

KEY RESPONSIBILITIES:

• Manage and grow accounts across various market segments, with a strong focus on wholesale, travel trade, and travel agency partners, including both domestic and international accounts.
• Generating and maximizing the business potential of the designated portfolio through dailysales calls, telephone calls, effective account servicing, site inspection and entertainment
• Prepare correspondence to customers and internal booking reports, and maintain sales files
• Manage and maintain the business relationship with existing and new clientele base to achieve
• customer satisfaction: ensure external and internal customers are satisfied with our services
• Participate and coordinate promotional and trade shows or any other assignment
• Analyze competitor’s strength and weakness, and knows how to sell against them
• Meeting monthly revenue and annual revenue goals set by the management

QUALIFICATIONS:

• Diploma in hospitality or tourism management or a related field with experience
• Minimum of 3-5 years of sales experience, preferably in a hotel capacity
• Proven experience handling wholesale, travel trade, and travel agency segments is required.
• Matured, self-motivated, dynamic, meticulous and result-oriented individual
• Excellent interpersonal and communication skills with a strong network preferred
• Possess strong negotiation and presentation skills
• Effectively bilingual
• Must be able and willing to travel overseas
• Applicants with lesser experience will be considered for a junior position
• Well-groomed and professional disposition
• Creative and successful sales technique
• Able to identify problems and issues in a pre-emptive manner, and resolve them independentlyand creatively