Sales Executive - Freight Forwarding (MNC)

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD.; George Town; On-site; MYR 60,000 - 100,000; Full time

Job summary

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. is seeking a Sales Executive to develop new business opportunities while maintaining and expanding existing customer accounts.

You will achieve monthly and annual sales targets and identify potential customers to promote the company's freight forwarding and logistics services.

Collaborate with Operations and Air Freight Customer Service to ensure smooth shipments, maintain pricing, and build strong customer relationships.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.
• Minimum 2 years of sales experience in the Freight Forwarding or Logistics industry.
• Freight forwarding sales experience is mandatory.
• Experience selling Air Freight, Sea Freight, or Logistics solutions will be an added advantage.
• Proven ability to achieve sales targets and develop new customer accounts.
• Strong communication and relationship-building skills.
• Possess own transport and willing to travel locally (Penang / Kedah / Ipoh).
• We regret only shortlisted candidates will be notified.

Responsibilities

• Develop new business opportunities while maintaining and expanding existing customer accounts.
• Achieve monthly and annual sales targets set by the management.
• Identify potential customers and actively promote the company's freight forwarding and logistics services.
• Analyze customers' business performance and recommend suitable logistics solutions to improve service quality and cost efficiency.
• Maintain competitive pricing while ensuring profitability to the company.
• Conduct regular customer visits to strengthen relationships, understand customers' business needs, and follow up on outstanding payments.
• Work closely with the Operations and Air Freight Customer Service Division to ensure smooth execution of customers' shipments and fulfilment of service requirements.
• Develop and implement SOPs based on customers' logistics requirements where necessary.
• Communicate customer expectations effectively with relevant Operations staffs or internal departments.
• Handle customer feedback professionally and coordinate with internal teams to resolve service issues.
• Identify opportunities to improve business processes, service quality, and operational efficiency.
• Support continuous improvement initiatives, including Non-Conformity Reports (NCR) and Corrective Actions, when required.
• Perform any other duties assigned by the Management

Skills

Sales

Communication

Relationship-building

Travel readiness

Education

Bachelor's degree or Diploma in Business / Marketing / Logistics / Supply Chain

Job description

Develop new business opportunities while maintaining and expanding existing customer accounts.

Achieve monthly and annual sales targets set by the management.

Identify potential customers and actively promote the company's freight forwarding and logistics services.

Analyze customers' business performance and recommend suitable logistics solutions to improve service quality and cost efficiency.

Maintain competitive pricing while ensuring profitability to the company.

Conduct regular customer visits to strengthen relationships, understand customers' business needs, and follow up on outstanding payments.

Work closely with the Operations and Air Freight Customer Service Division to ensure smooth execution of customers' shipments and fulfilment of service requirements.

Develop and implement Standard Operating Procedures (SOPs) based on customers' logistics requirements where necessary.

Communicate customer expectations effectively with relevant Operations staffs or internal departments.

Handle customer feedback professionally and coordinate with internal teams to resolve service issues.

Other

Identify opportunities to improve business processes, service quality, and operational efficiency.

Support continuous improvement initiatives, including Non-Conformity Reports (NCR) and Corrective Actions, when required.

Perform any other duties assigned by the Management

Job Requirements

Diploma or Bachelor's Degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.

Minimum 2 years of sales experience in the Freight Forwarding or Logistics industry.

Freight forwarding sales experience is mandatory.

Experience selling Air Freight, Sea Freight, or Logistics solutions will be an added advantage.

Proven ability to achieve sales targets and develop new customer accounts.

Strong communication and relationship-building skills.

Possess own transport and willing to travel locally (Penang / Kedah / Ipoh).

We regret only shortlisted candidates will be notified.