Sales Executive (For Corporate)

Mitra Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Mitra Malaysia Sdn Bhd is seeking a Corporate Travel professional to implement sales strategies, acquire corporate clients, and promote travel products. You will handle flight reservations, client communications, and after-sales support to meet targets.

The role requires 2–3 years in corporate travel, strong English and Bahasa Malaysia skills, and MS Office proficiency. Candidates must have own transport and Malaysian citizenship.

Qualifications

• Diploma (or equivalent) with 2–3 years in corporate travel.
• Excellent communication and interpersonal skills.
• Fluent in written and spoken English and Bahasa Malaysia.
• Knowledge of MS Office; basic reservation and ticketing systems a plus.
• Own transport required.

Responsibilities

• Adhere to sales strategies and plans to ensure quality in marketing procedures.
• Acquire new potential corporate clients to meet annual targets.
• Promote company products/services and provide Tours & Travel information to clients.
• Provide client feedback to management to improve service quality.
• Inform Sales Manager of new competitor developments and suggest improvements.
• Conduct market research locally and internationally to identify new clients.
• Handle after-sales service and attend to complaints.
• Meet individual sales targets set by the Sales Manager.
• Expand corporate market coverage and achieve budget turnover and profit.
• Maintain client profiles in the CRS and update records regularly.
• Assist with flight reservations, itineraries, planning, and quotations.
• Monitor clients’ credit limits and ensure timely payments.

Skills

Communication

Interpersonal

MS Office

GDS

Own transport

English

Bahasa Malaysia

Education

Diploma or equivalent

Tools

GDS systems

MS Office

Job description

To adhere to the sales strategies and plans implemented by the Sales Manager to ensure quality in marketing procedures.

To acquire new potential corporate clients in line with the annual targets on a year-to-year basis.

To promote company products/services and also to provide Tours & Travel information to the clients.

To provide client complaint feedback to management in order to recommend improvements to the operational quality system.

To advise the Sales Manager of new developments and strategies of competitors and suggest recommendations to gain a competitive edge.

To undertake market research, both locally and internationally, to identify and capture new potential clients.

After sales service and to attend complaint (if any).

To meet individual sales target given by the Sales Manager.

To expand coverage on corporate market.

To achieve budget turnover and profit.

To have continuity performance plan.

To maintain all necessary client profile records in the CRS for future reference and to update records periodically.

To assist with flight reservations, handle flight itineraries, and manage planning and quotations.

To assist in monitoring clients’ credit limits and ensure the collection of payments for overdue accounts.

Respond to client RFI (request for information) or RFP (request for proposal).

Requirements:

Minimum Diploma with 2-3 years' experience in Corporate Travel.

Possess excellent communication and interpersonal skills.

Fluent in written and spoken English and Bahasa Malaysia.

Proficient in MS Office application. Knowledge of basic Reservation & Ticketing GDS system would be an added advantage.

Possess own transport.

MALAYSIAN CITIZENS ONLY

(We regret to inform that only shortlisted candidates will be notified)

Our benefits include:

5 days work per week

EPF

Socso

EIS

Performance based bonuses and increments

Group Hospitalization & Surgical Insurance (GHS)

Outpatient medical benefits

Reskilling and Upskilling Training

Company Annual Dinner / Family Outing